Amine is an Applied Research Scientist at ServiceNow Research. His main work is around natural language processing and deep learning. Specifically, he contributes to projects that use large language models to enhance ServiceNow’s product. Amine holds a bachelor’s degree in electrical engineering, a master’s degree in NLP and deep learning, and is currently pursuing a Ph.D. in the same field at Mila. Before joining ServiceNow, Amine held multiple software engineering positions in various industries like video processing, where he worked on embedded systems design, virtual assistant design, and the finance industry, where he designed training and deployment pipelines for large language models.