ServiceNow Research

Orlando Marquez

Orlando Marquez

Applied Research Scientist


Orlando is a Lead Applied Research Scientist with a strong background in software engineering. One of his passions is shipping state-of-the-art NLP to end-users through rigorous and careful experimentation. His current interests revolve around semi-supervised learning for NLP as well as de-risking text-to-text capabilities such as summarization and text-to-workflows. He holds a Bachelor of Software Engineering from the University of Waterloo and a Masters of Computer Science from the Université de Montréal (MILA).

  • Natural Language Processing
  • Text2Text
  • Software Engineering
  • XAI
  • Error Analysis