ServiceNow Research

Di Le

Di Le

AI/ML Design Strategist

AI Trust and Governance Lab

Di Le is an AI/ML design thought-leader, strategist, and a key contributor to the intelligent automation of enterprise software at ServiceNow. Over the past decade, she has designed autonomous mobile robots to scale in North America, Europe and Asia, human-centered AI design frameworks, and is always focusing on AI awareness, explainability, and responsibility.

As a technology creator, public speaker, and a CES Innovations Awards judge, the continued dialogue and pursuit of responsible AI and data science and creating technology that is both benevolent and beneficial to humanity, is always at the center of her focus.

  • Trustworthiness
  • Design