ServiceNow Research

Explainable, Sensible and Virtuous Workplace Chatbots

Abstract

We outline three research directions towards the practical implementation of explainable, sensible and virtuous chatbots for the workplace. Namely, we focus on achieving explainable language models at smaller scales, commonsense reasoning for workplace-related matters, and self-aware virtuous agents.

Publication
Montreal AI Symposium (MAIS)
Gabriel Huang
Gabriel Huang
Research Scientist

Research Scientist at AI Trust and Governance Lab located at Montreal, QC, Canada.

Valérie Bécaert
Valérie Bécaert
Director of Research

Director of Research at Research Management located at Montreal, QC, Canada.

David Vazquez
David Vazquez
Manager of Research Programs

Manager of Research Programs at Research Management located at Montreal, QC, Canada.