ServiceNow Research

Trustworthiness

Explainable, Sensible and Virtuous Workplace Chatbots
We outline three research directions towards the practical implementation of explainable, sensible and virtuous chatbots for the …
Examining Responsibility and Deliberation in AI Impact Statements and Ethics Reviews
The artificial intelligence research community is continuing to grapple with the ethics of their work by encouraging researchers to …
The Dynamics of Functional Diversity throughout Neural Network Training
Deep ensembles offer consistent performance gains, both in terms of reduced generalization error and improved predictive uncertainty …
Pruning Neural Networks at Initialization: Why are We Missing the Mark?
Recent work has explored the possibility of pruning neural networks at initialization. We assess proposals for doing so: SNIP (Lee et …
On the role of data in PAC-Bayes bounds
The dominant term in PAC-Bayes bounds is often the Kullback–Leibler divergence between the posterior and prior. For so-called …
Using Harms and Benefits to Ground Practical AI Fairness Assessments in Finance
Like A Researcher Stating Broader Impact for the Very First Time
In requiring that a statement of broader impact accompany all submissions for this year’s conference, the NeurIPS program chairs …
Pruning Neural Networks at Initialization: Why Are We Missing the Mark?
Recent work has explored the possibility of pruning neural networks at initialization. We assess proposals for doing so: SNIP (Lee et …
Sharpened Generalization Bounds based on Conditional Mutual Information and an Application to Noisy-Gradient Iterative Algorithms
The information-theoretic framework of Russo and J. Zou (2016) and Xu and Raginsky (2017) provides bounds on the generalization error …