How to Implement Report?

MaXry010
Kilo Contributor

How to Implement Report?

2件の返信2

Tony Chatfield1
Kilo Patron

Hi, unfortunately your post contains no clear details of your requirement.
Can you update this thread with clear details of your issue\requirement?

Danish Bhairag2
Tera Sage
Tera Sage

Hi @MaXry010 ,

 

This is based on the assumption that u r asking for how to create a new report

 

Here's a basic guide on how to create a new report in ServiceNow:

 

1. **Navigate to Reports:**

   - Log in to your ServiceNow instance.

   - Open the application menu and search for "Reports."

   - Click on "Reports" to open the Reports module.

 

2. **Create a New Report:**

   - Click on the "New" button to create a new report.

   - Choose the type of report you want to create (e.g., List, Pivot, Bar Chart, etc.).

 

3. **Configure Report Settings:**

   - Give your report a meaningful name.

   - Select the table from which you want to generate the report (e.g., Incident, Change, User, etc.).

 

4. **Define Filters and Criteria:**

   - Define the filters and criteria to narrow down the data you want to include in the report.

   - You can add conditions based on specific fields, date ranges, or other criteria.

 

5. **Configure Columns and Metrics:**

   - Choose the columns you want to display in the report. You can select fields from the chosen table.

   - Define any metrics or aggregations you want to apply to the data (e.g., count, sum, average).

 

6. **Grouping and Sorting:**

   - If needed, define how you want to group and sort the data. This is particularly useful in Pivot and Group reports.

 

7. **Preview and Save:**

   - Preview the report to ensure it displays the data as expected.

   - Save the report.

 

8. **Share and Schedule (Optional):**

   - Share the report with specific users or groups if needed.

   - You can also schedule the report to be generated and sent at specific intervals.

 

9. **View and Analyze:**

   - Once saved, you can find and run the report from the Reports module.

   - Analyze the data presented in the report to gain insights.

 

Remember that the steps may vary slightly depending on your ServiceNow version and configuration. Additionally, permissions may be required to create or modify reports, so ensure you have the necessary roles.

 

If you have specific requirements or encounter challenges while creating reports, feel free to reach out.

 

Thanks,

Danish