ServiceNow CSA (Certified System Administrator) の再受験バウチャーについて

[A_K_3]

ServiceNow CSA (Certified System Administrator) 試験を会社補助のバウチャーにて受けたのですが、不合格でした。

この度、再受験を考えているのですが、再受験には「再受験のお申し込みはWebassessorから直接再試験費用をお支払の上、お申し込みください。再試験のお申し込みはLearning Creditでのお支払いに対応しておりません。」(参考：試験結果を取得する - メインライン資格 - ServiceNow認定資格 - Credentialing Program Guide)との記載があることを確認しました。上記を踏まえて、2点質問させてください。

1．「直接再試験費用をお支払いの上～」とある為、受講する場合は、受講者本人が支払うという事でしょうか。

2．会社よりバウチャーのリクエストを送って欲しいとの依頼も受けていますが、どこから依頼が可能でしょうか。なお、現在のバウチャーの表示は画像の通りです。画像は一度目に使用したものです。

ご助言いただけますと幸いです。よろしくお願いいたします。

[Prajwal Chauhan · Accepted solution]

Hi @A_K_3 ,
1) Yes, even if you take the course again, you will still have to pay the re-examination fee directly through Webassessor. Retaking the course does not waive the retake fee, as exam retake fees are handled separately and cannot be paid using Learning Credits or covered by retaking the course.

2) ServiceNow does not provide a voucher for retaking the CSA exam as per their official policy. For a retake, you are required to pay the re-examination fee directly through Webassessor, and Learning Credits cannot be used for this purpose. You first need to pay from your own pocket and ask for reimbursement if your company has this policy.

If this helps you mark it as helpful and correct.

Thanks

[Prajwal Chauhan · Accepted solution]

Hi @A_K_3 ,
1) Yes, even if you take the course again, you will still have to pay the re-examination fee directly through Webassessor. Retaking the course does not waive the retake fee, as exam retake fees are handled separately and cannot be paid using Learning Credits or covered by retaking the course.

2) ServiceNow does not provide a voucher for retaking the CSA exam as per their official policy. For a retake, you are required to pay the re-examination fee directly through Webassessor, and Learning Credits cannot be used for this purpose. You first need to pay from your own pocket and ask for reimbursement if your company has this policy.

If this helps you mark it as helpful and correct.

Thanks

[A_K_3]

※Please be patient as I am using a translator to ensure accurate communication.
Hi @Prajwal Chauhan,
Your answer has solved my question. Thank you.

[Harish Bainsla · Accepted solution]

Hi @A_K_3 

Yes, the re-examination fee needs to be paid directly through Webassessor.

for more information check below link 

https://www.servicenow.com/community/training-and-certifications/re-attempt-of-servicenow-csa-exam/m...

if my answer helps you mark helpful and accept solution

[A_K_3]

※Please be patient as I am using a translator to ensure accurate communication.
Hi @Harish Bainsla,
Thanks for the link, that answers my question.