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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts
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Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
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Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
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Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [APAC] Unleash the future of Vulnerability Management with USEM Hosted by Lolita Honkpo 19 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 20 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 20 Nov, 2025 12:00 AM PST Event Details Online Live on ServiceNow: Process Mining Academy Hosted by Lolita Honkpo 20 Nov, 2025 07:00 AM PST Event Details Online 11/20 Live Webinar: From low-code to vibe coding: The next chapter in enterprise app dev Hosted by Robin22 20 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get started with IT Service Management Hosted by Lolita Honkpo 20 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Change column Made change cutoff

Can anyone guide where, how or the logic of populating value (true/false) of Made change cutoff in Change record? Still new to Service Now.  

  • Question

Topics not available for Catalog Builder templates

I'm creating a new Catalog Builder template for the first time, but when I try to select a Topic, it says "no content available".   I have full access to Topics and Taxonomies when editing Catalog Items directly.  Are there any tips or tricks to get ...

  • Question

Resolved! How to add an user to group in microsoft AD spoke using snow

Hi All,I got Requirement like if I submit a catalog form then user or user email needs to be added in Microsoft entra group.please help me on this. how I can configure the flow designer what are all the plugin I need to install and need steps on conf...

  • Question

Email notifications - status

In ServiceNOW, is there a function to alert the manager via email if a task or item is open, unassigned, or have no activity beyond a certain number of days?  An email alert with a link directly to that task/item. 

  • Question

How to include flow report output settings in an update set

 I'm thinking of changing the report settings for each flow, while leaving the instance-wide flow report settings as they are.Because there are a large number of affected flows, I would like to use update sets.However, the report output settings were...

  • Question

Resolved! How to convert Knowledge base reference field to flow instead of workflow

My current Knowledge base Publish workflow and retire workflow are referring to workflows in workflow editor I want to change them to refer to "Flow". Is there a method that I can configure so that the fields refer to flow in flow designer?  or the c...

  • Question

BPMN activated and shown as shape library in EA , however not shown in the canves

As shown in the screenshot, there is already a shape library named "BPMN." However, when I am designing the process in Process Modeling & Visualization Canvas, I am unable to see the BPMN library available in the shape libraries panel.   

  • Question
  • Enterprise Architecture
  • Process Modelling

cmdb_ci_class field on Models

Can someone explain the functional purpose of the field, cmdb_ci_class which exists on the Product Model tables? Is there some use case where this adds value over the Model Category -> CI Class? 

  • Question

End of Year Hands-on Labs and Enthusiast Session

Join us for our end of year event where we are combining hands-on labs, a keynote session, and end-of -year networking drinks.   If you can't make it to the hands-on-labs and can only make it for the networking at the end, please register anyway and ...

  • Event

Guidance Needed: Completed CSA but Unsure About Next Steps

Hi everyone,I recently completed my CSA certification in August 2025, and I am looking for some guidance about what to do next in my ServiceNow journey.Many people suggested that I should move towards the developer path, but I do not have a coding ba...

  • Question
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