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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Platform and Tech Workshops and Hands-on Labs Hosted by HenryDo 13 Oct–14 Oct, 2025 04:00 PM PDT Event Details Online Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 14 Oct, 2025 05:00 AM PDT Event Details Online Live on ServiceNow: ServiceNow Security Academy: What you need to know secure your instances Hosted by Lolita Honkpo 14 Oct, 2025 08:00 AM PDT Event Details Online Webinar | Pioneering the Agentic Future of Work: ServiceNow's AI-Native Employee Experience Hosted by Sandra Robles 14 Oct, 2025 08:00 AM PDT Event Details Online In-Person ServiceNow Event: Connect x Accelerate 2025: The Integrated Risk and Security Symposium Hosted by Priscilla Muiua 14 Oct–16 Oct, 2025 08:00 AM PDT Event Details Online In-Person ServiceNow Event: Connect x Accelerate 2025: The Integrated Risk and Security Symposium Hosted by Sarah Wood 14 Oct–16 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ServiceNow On Demand eBook

Hi all, in the past ServiceNow used to give you eBook vouchers when you signed up for classes. I still have access to my ServiceNow admin/developer books via evantage. I loved the way everything was given to me and I could search on specific material...

  • Question

Woekflow flows not loading

Hello, Last week, I was working through a workflow studio flow in a PDI. I see a link to it in the Latest updates section of the workflow studio home page. When I click on the link I get page stating the page could not be found:  This began happening...

  • Question

Resolved! Forced encryption on attachments

 Since upgrade to Utah, all our attachments are being encrypted.  In Tokyo and before there was a checkbox here to choose to encrypt.  That is now gone and none is not the default option.ServiceNow support says this is OOB, but I can't believe this w...

  • Question

CMDB: Orphan CIs Correctness Score

I have created a orphan rule in CI Class Manager for computer class. The conditions are I ran the job for correctness. Total number of orphans changed, but some orphan CIs still have either upstream or downstream relationships or both. Can any one he...

  • Question

Answer please

Hi,Design, configure, and maintain Service Catalog, Request Management, and Record Producers in ServiceNow.• Create and manage catalog items, order guides, and variables to support business service requests.• Develop fulfillment workflows using Flow ...

  • Question

How do you handle version control when building with ServiceNow SDK & Fluent?

Hey everyone I’ve recently started using the ServiceNow SDK with Fluent for app development, and it’s been great for managing metadata as code — but version control is getting a bit tricky.When multiple  are working on the same app, it’s hard to keep...

  • Question

I need a report that details the duration taken to close each HR case.

Requirement: I am looking for a report or any other method to display the total business hours required to close or complete an HR case. Additionally, the report should show how many hours the case spent in each of the following states: Work in Progr...

  • Question
  • Human Resources Service Delivery
  • Legacy HR Service Delivery

Change management

Desc: "As the Change Management Process Owner, I need a way to allow ad-hoc approvals to be added on the fly by Change implementers so that approvals which cannot be automatically identified at time of raising can be manually added before the Change ...

  • Question

How to call related list in report

Hi,  I was creating a report using the sc_request_metric table, where I need to display details from the sc_task table, which are available only in the related list of that record. I mean, each request has corresponding child records (request tasks) ...

  • Question

Roles value visible based on Client values on catalog item

Hi Everyone,I have one requirement on Catalog item --In catalog item having two variable, Client and Roles and roles having the option Functional and Basis and Client Having the options DS4 100 and DS4 200 ,DCA 100. If i select Functional in Roles th...

  • Question

State not updating in Service Portal

HiI have an issue, State of submission is not updating in the service portal. I have ensured that my flow designer requested item table state has to update. Kindly assist. Thank yu 

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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