Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1130347members
3030582posts
The Brazil release is here, and so is your upgrade kit! Discover what's new in Brazil
Brazil release One Al experience. Autonomous work by design. Miss the Brazil release broadcast? It’s on demand. Watch Event Replay What`s New Popular Posts More The latest in Community Posted by jordancbaron Find Your Community at the Toronto World Forum Toronto, Join us on November 3 On November 3, ServiceNow World Forum lands at the M... Read More Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person OHL with Frances Frei — Help New Ideas Catch On (AMS) Hosted by jasminecole 6 Nov, 2026 09:00 AM PST Event Details In person Christchurch SNUG November 2026 Hosted by craigwall 8 Nov, 2026 07:00 PM PST Event Details In person Wellington SNUG November 2026 Hosted by craigwall 9 Nov, 2026 07:00 PM PST Event Details Online Virtual Demo: From fragmented to decision-ready: A deep dive Hosted by Carrie Lea 10 Nov, 2026 05:00 AM PST Event Details Online Virtual Demo: From fragmented to decision-ready: A deep dive Hosted by Carrie Lea 10 Nov, 2026 05:00 AM PST Event Details In person November 10: From Budget Drift to Strategic Alignment: An SPM Practice Workshop for Public Sector Hosted by WhitleyT 10 Nov, 2026 05:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Contracts and Entitlements

Hi,I'm working with contracts in Sales CRM, and I have a few questions;Customer Contracts and Customer Contract Lines are created automatically when Product Offerings have the Create Contract flag set to true, but is there a way to prevent the contra...

  • Question

How to change the Title of KB Article

Hi Everyone,How can I edit the Title/short description of an existing KB Article. Does it require any extra roles or they cannot be edited or is there something else.Kindly help me with this.Regards,Dhruv Khandelwal

  • Question

Resolved! Catlog Item Pop UP

Hello All, We have a requirement from the business on a catalog item to display a specific text in a pop up if a variable option is selected. Normally we would configure this using either a UiPolicy or Client script, but this is why I am wanting to d...

  • Question

Asset assigned_to not syncing from cmdb_ci_computer to alm_asset

Hi Everyone,I’m troubleshooting an issue where a laptop has the correct Assigned to value in cmdb_ci_computer, but the corresponding record in alm_asset has Assigned to = empty and State = In Stock.The asset can be found in both tables using the same...

  • Question

cmdb_ci field on incident is not getting read only

Hi Everyone,When an incident is closed, CI field is getting read only because of the OOB UI policy "Make Fields read-only on close". as part of an enhancement, I have deleted the UI policy action of cmdb_ci. so its is editable even after incident is ...

  • Question

Discovered item not being mapped to the correct CI

Hi,I have the discovered item table where the CI are stored and with the help of the lookup rules they are matched against a custom table that has the CIs that are ingested.. The logic is to pick up the state that is operational (which we have on the...

  • Question

I earned all the ServiceNow CIS certifications!

I've been a ServiceNow generalist for many years. In 2026, I decided it was time to renew my certifications, earn back the ones I'd lost along the way, and finally tackle the ones I was missing.I also wanted to specialize. But every time I thought ab...

  • Question
View More