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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Event Field Mapping

Hello,I want to reach out to those who may have experienced a similar situation in hopes I can find a resolution to an issue.We have a requirement to update an alert form with a correct Assignment Group. This assignment group is sent in the payload a...

  • Question

Resolved! Is there a way to tell if stages are present in a flow?

Hello all, I need to create an instance scan check that checks to see if a flow contains stages. I have done something similar to check for hard coded assignment groups in flows by querying the sys_hub_action_instance_v2 table. I know there is a sys_...

  • Question

How to deactivate Entities permanently?

Hello all, I tried to deactivate demo entities in my instances. But after a few minutes or so, the entities come back and active. How to deactivate the entities permanently? Advanced thanks!

  • Question
  • Integrated Risk Management (IRM)
  • Risk Management

Knowledge Article Email

There is an OOTB notification for Knowledge management. It fires when event "sn_ex_sp.knowledge.send_email" is triggered. But i cant seem to find the UI action send email which is mentioned in this event. 

  • Question

Values of a reference field is missing for Non-Itil Users

hi everyone, We have this catalog form where one of the field is reference to Printer [cmdb_ci_printer]. However, only users with ITIL role can see values of this field. For NON-ITIL users, it says "No matches found"  What's causing this issue and ho...

  • Question

Analytics Hub - Show Records

If a Performance Analytics Automated Indicator is configured with 'Collect Records', what ServiceNow table contains these records? I'm assuming this table contains the automated indicator, score date, and sysid of the records that makeup the score. I...

  • Question

Register today for the 5th annual Holiday SNUG virtual event!

Hello SNUG Members!    You are invited to attend the upcoming 5th annual virtual Holiday SNUG event on Tuesday, December 16th!    Join me and developer evangelist extraordinaire Lauren McManamon hear from amazing customer presenters and be entertaine...

  • Event
  • Virtual

How to test Now Mobile or Now Agent mobile solutions

With the Classic mobile app we could use <instance>/$m.do to impersonate and test.  Does the Now Mobile and Now Agent also have a desktop, browser link to validate the experience?  Are there recommended simulators?

  • Question
  • Agent Mobile App
  • Now Mobile

Custom theme unable to override the default Header logo

I have been struggling to replace the ServiceNow logo which is on the left corner on the header with our Company logo in an instance which is in SanDiego patch 4. I am taking the theme based approach rather than using property in the My company page....

  • Question
  • UI Framework Next Experience

Custom Calculated Column Not Visible on Dashboard

I’m experiencing an issue where a custom column I created in a report is not visible when the report is added to a dashboard. The missing column is a calculated field defined directly in the report (not an actual table column). It displays perfectly ...

  • Question
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