Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
933327members
2917037posts
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts
This widget could not be displayed.
Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible?
This widget could not be displayed.
Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge
This widget could not be displayed.
Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Fireside Chat: Automate Cloud Security & Compliance with Qualys + ServiceNow Hosted by Sarah Wood 20 Nov, 2025 11:00 AM PST Event Details Online End of Year Hands-on Labs and Enthusiast Session Hosted by HenryDo 24 Nov–25 Nov, 2025 07:30 PM PST Event Details Online REGISTER NOW – UK SNUG Main Meeting in Glasgow on 25th November Hosted by Will T 25 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [APAC] Security Operations Applications Office Hours Hosted by Lolita Honkpo 25 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] App Engine Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 07:30 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Platform Analytics Enablement Toolkit

  Platform Analytics: Performance Analytics & Reporting is now a unified experience within the platform, allowing a single entry point into analytics.   Maybe you are wondering, what is the Platform Analytics experience? Check out the short video be...

  • blog

Script include not being called by the report.

Hello,I have a report created to get all the breached incidents assigned to a Parent group and all its child groups.I have followed a great helpful article on this. Thanks to the contributor Murthy. https://www.servicenow.com/community/incident-manag...

  • Question

Resolved! Configuration of Push and Teams notification using content publication

Provide the end to end configuration and field level details for configuring the push and teams notification using content publication.Also, with push notifications we can create a message with 1600 characters but the description field on the form (c...

  • Question

Zero day Vulnerability - Best Practice

Hi All, I am looking for guidance and best practice on how to handle Zero day Vulnerabilities in ServiceNow for cases where CVE's are not available. Came across the below KB article which talks about creating a new table by extending OOTB Vulnerabili...

  • Question

New Service Channel on Interaction table

Hi All, we are working on a requirement where we need multiple service channel on Interaction table (for different Live Chat configured) due to below cases:1. Team A is using OOB 'Chat' service channel with Max capacity as 4 for Live Chat12. Team B i...

  • Question

Service Catalog Item Design Consolidated vs Separated

What is the best practice for Service Catalog Item Design? Setting up a catalog item for Software install, transfer, and removal and looking to build it in one catalog item with a variable field for Request Type - New Install/Transfer/Removal and bas...

  • Question
  • Service Catalog

Complete Any of the items in this section

hi all, always had this question - has anyone solved a mystery which item to choose when the name of the course in the menu is truncated? At the moment, the only way to find out is to open a tile.  

  • Question

Not able to see the Knowledge blocks in the self service article.

Hi Team,When I view an article in the knowledgebase in the self-service,Then I see: I do have the capability to add Knowledge blocks.I have Enable checkbox related to blocks in the knowledge base, even though i cant see knowledge blocks, in theself-s...

  • Question

Virtual agent to find top trending cases/incidents

Hi, What I want to implement is when customer is connecting to Virtual agent to report an issue e.g. broadband not working, virtual agent should go and first check the top trending issues, analyse the issues if customer's issue is there and inform th...

  • Question

Microsoft 365 integration error

can some one help me understand why im getting this even though im using correct credentials like client id,secret key and tenant id

  • Question

Building CSV file programmatically without a schema

I am building a complex flow in Flow Designer, which requires sending a report CSV file upon completion. I already have code that creates comma separated lines (strings), so I was trying to build a file using that code and without a schema. That is, ...

  • Question

How can I influence search results in the NAP - Now Assist Panel

Hi  How can I teach the Now Assist Panel to not surface a response from the general  Servicenow knowledge base before surfacing an article from our own knowledge base ?For example if asking How do I exchange ?  NAP is responding with an internal Serv...

  • Question

Enhanced Chat branding questions and concerns

I've been tasked with setting up the new Now Assist for Virtual Agent.  I've gotten it going but I've run into an issue branding the chat window and I can't seem to find a solution that works. These are the areas I've tried to do the work based on my...

  • Question
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More