Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1091339members
3011751posts
See ServiceNow AI Control Tower in action on August 27, 10 a.m. PT. Govern all your AI at scale. Learn more
What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Its_Azar Specialist Think Before You Prompt: Assists vs Tokens in ServiceNow AI is everywhere these days, and ServiceNow is no exce... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online We're Back in Dallas! ServiceNow AI Summit | August 18, 2026 Hosted by tracyo_brien 18 Aug, 2026 06:30 AM PDT Event Details Online DOW Special Interest Group: Enabling Mission and Enterprise Cyber Operations & Zero Trust Hosted by HollyHorton 18 Aug, 2026 07:00 AM PDT Event Details Online DOW Special Interest Group: Enabling Mission and Enterprise Cyber Operations & Zero Trust Hosted by HollyHorton 18 Aug, 2026 07:00 AM PDT Event Details Online Meet AI Control Tower: Enterprise AI Governance at Machine Speed Hosted by Carrie Lea 18 Aug, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Software Asset Management Office Hours Hosted by Abigail Lavadia 18 Aug, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: AI Academy - Premium Chat Hosted by ServiceNow 18 Aug, 2026 08:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

report_view keeps blocking the visualization

My instance just got upgraded to Australia recently but some visualizations inside the dashboard keeps showing this message "You do not have the required permissions to view this content. Access is restricted by the report_view ACL. Please check your...

  • Question

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

  • Question

Demand Creation from BRDs / Business Cases

Greetings SPM Community ! I'm looking to validate a pattern I am seeing around Demand Management intake.   I have experienced customers create BRDs (business requirement documents) , business cases, project charters, investment requests, or funding...

  • Question

ServiceNow-Entra ID Integration

Hi, Need to know how ServiceNow and Entra Id integration is done.(To add users to Entra ID group through a request submission in ServiceNow)Gone through few documents of using Microsoft Entra ID spoke "Add user to group" which OOB, But need to know c...

  • Question

ServiceNow CIS-DF (Data Foundations) Exam Study Guide

Hey ServiceNow Community! I'm thrilled to share that I recently passed the ServiceNow CIS – Data Foundations (CIS-DF) certification on my first attempt, answering 71 out of 75 questions correctly. Having worked deeply on CMDB and CSDM projects, I kno...

  • Question

Missing my CIS certificate number PearsonVue

Hello,I have completed my CIS certificate in PearsonVue but I have received without certificate number could you please help me some one this is very urgent for me

  • Question

TPRM vs. SLO Portals

Hello All, I'm curious who has Third-party Risk Management (TPRM) and Supplier Lifecycle Operations (SLO) installed.   Have do Third-parties come in to your instance, Do they use one portal for both or the module related portals? Any information is h...

  • Question

Custom Field is not visible in form layout

I have created a custom field with name "ABC"  on Controls Objective table which is a parent table. Now, I wanted that field to be visible on Control Table as well which is a child table. I tried to pull out the field from Control table form layout, ...

  • Question

Instance is offline

Hi team,My Personal Developer Instance has been offline for 4 days now. The instance shows:"Instance Offline: Recovery may take long. You can wait, or release it now to request a new one."Instance ID: dev341795Instance URL: https://dev341795.service-...

  • Question

Report issue Post upgrade to Australia. Need to fix on Priority.

Hello all, Good morning!!This week we have upgraded our instance to Australia version, and post that users are complaining that they are restricted to view the content of the report and the following error is showing up,Access to this content denied ...

  • Question
View More