Documentation on Guided Tour Elements?

JustinDoane
Tera Contributor

3 weeks ago

Hello,

 

I am currently trying to create a guided tour for our service portal page. However, some of the elements in the page are in Shadow DOM and call outs can't be simply added via the designer. I am trying to look for documentation on the Guided Tour Element, so I can know how to properly use the three fields (JS Path, Selector, Seismic Selector). 

 

I have been unable to locate such. Any help would be amazing.

 

Thanks,

Justin

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Tanushree Maiti
Kilo Patron

3 weeks ago

Hi @JustinDoane 

 

You can check following documentation /post for it. Hope it will help you.

 

https://www.servicenow.com/docs/r/platform-user-interface/adoption-services/guided-tour-triggers.htm...

 

https://www.servicenow.com/community/admin-experience-forum/guided-tours-on-service-portal/m-p/31492...

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/i-am-attempting-to-create-a-guided...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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JustinDoane
Tera Contributor
In response to Tanushree Maiti

3 weeks ago

Hello,

 

Thank you for your help on this. Sadly the documentation I am specifically looking for is for "Guided Tour Elements" and how to properly use the JS Path, Seismic CSS, and regular CSS. Especially when the element itself is in the Shadow DOM.

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