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‎02-03-2025 06:21 AM
Does anybody know if you can have multiple instances of ServiceNow querying the same Qualys instance? I know that you can easily configure multiple Qualys integration instances on a single ServiceNow instance, but is it agreeable/prudent to have multiple ServiceNow instances querying the same Qualys instance or does that cause issues?
Thanks in advance!
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‎02-21-2025 12:05 AM
Just in case anybody else has a similar question, the answer is 'Yes, you can access the same Qualys instance from multiple ServiceNow instances with the exact same config for the integration instance without any issues'. It works in an identical manner without any issues although you do need to take care to avoid the run times executing at the same time to avoid concurrency issues, and it's best to use different service accounts per instance to avoid authentication errors (particularly when running the scheduled jobs at the same time).
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‎02-21-2025 12:05 AM
Just in case anybody else has a similar question, the answer is 'Yes, you can access the same Qualys instance from multiple ServiceNow instances with the exact same config for the integration instance without any issues'. It works in an identical manner without any issues although you do need to take care to avoid the run times executing at the same time to avoid concurrency issues, and it's best to use different service accounts per instance to avoid authentication errors (particularly when running the scheduled jobs at the same time).
