{"error":{"message":"No Record found","detail":"Record doesn't exist or ACL restricts the record
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‎04-15-2025 03:34 AM
Response Body - {"error":{"message":"No Record found","detail":"Record doesn't exist or ACL restricts the record retrieval"},"status":"failure"}
status Code - 404
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‎04-15-2025 03:44 AM
Hello @ayushchandra202
What's the background ? Any detailed info?
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
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‎04-15-2025 04:35 AM
There could be various reasons for this issue. Some of them include:
- Invalid table name: Ensure you are using the correct table name in the API. An incorrect table name or sys_id can lead to a 404 error.
- Service account roles: Verify that the service account has the proper roles to access the record from the specific table.
If possible try to provide the URL, payload details to help further.
Reagrds,
Siva
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‎04-15-2025 04:39 AM
Hello @ayushchandra202 ,
Please provide the query that is being sent.
Impersonate the integration user, go to the target table and add the same conditions that are mentioned in the query. Are the expected records showing up?
Regards,
Robert
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‎04-15-2025 05:30 AM
The message clearly states the API user is not allowed to view data and some Table level READ/WRITE/CREATE is blocking it.
Did you debug it using access analyzer?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader