Integration with Noggin
Hi Community, Does anyone have a step by step guide on how to complete the integration with Noggin? I am required to send the incidents created from ServiceNow to Noggin.
Forum Posts
how can I create a sampls data for learning incident import and export using API?
I want to learn how to import and export srevice now incident data using srevice now API.
Export PDF function is possible through API?
Hello: In all the service request, incidents and other elements of service now, there is an option to export the ticket to PDF (Attaching screenshot). This gives a full PDF document with all the information in the ticket in PDF Format. It is possible...
Case Status Updates Work in UI but Not via REST API
Hi there, I can manually change case status in the UI but the same user cannot change status via REST API. Test Results:1. Update Assigned To: SUCCESSPayload: {'assigned_to': 'My Username'}Status Code: 2002. Update Assignment Group: SUCCESSPayload:...
How can I delete incidents via API using elevated roles like admin or security_admin?
Hi everyone,I'm currently integrating with the ServiceNow REST API to manage incidents using the Table API endpoint (`/api/now/table/incident`). I can successfully create incidents using the `aes.creator` user on our developer instance (`https://dev....
How do you use an OpenAPI Array field in a REST flow action?
Hi all, I have an OpenAPI swagger loaded in ServiceNow, and some of the field definitions look like this: { "fAllowEmptyValue": false, "fAllowReserved": false, "fContents": [ { "fSchema": { ...
Copilot Integration
Hello, has anyone written API calls out of ServiceNow into Copilot either via a integration spoke or a UI action?
GlideRecord Not Inserting All Records in Scripted SOAP Integration
Hello,I'm working on a scripted SOAP integration that receives an array of records (around 300 per request) and processes them using GlideRecord in a Script Include. The SOAP request arrives every 1 second, and in the logs I can confirm that the payl...
MS Sentinel Integration With ServiceNow bi-directional sync is not working
We are integrating Microsoft Sentinel with ServiceNow Incident Management. We are using the Microsoft Sentinel application which is available on the ServiceNow store. We have configured the app according to the instructions provided in the below co...
Powershell Reset-MsolStrongAuthenticationMethodByUpn
Has anyone been using Reset-MsolStrongAuthenticationMethodByUpn from powershell in ServiceNow As per the documentation Reset-MsolStrongAuthenticationMethodByUpn cmdlet within any workflows or integrations, you'll need to update them to use the new "R...
Resolved! Create RITM taking Information from 3rd Party
Hi Team, My requirement is to Create RITM taking Information from 3rd Party.Here user will submit one form related Onboarding, then request will get submitted in that application then i want to pull that data daily basis and create RITM in ServiceNow...
End-to-End REST Integration Guide
A detailed End-to-End REST Integration Guide covering Outbound & Inbound APIs, Integration Hub, Data Stream Actions, and scripted REST APIs.This guide helps streamline data exchange and boost automation within ServiceNow.#ServiceNow #RESTAPI #Integra...
Data not getting inserted via Widget for custom table
Hello Everyone, I have created a widget which will insert a record in scoped custom table. In this widget, im using a post call, on click of button, im inserting a record. Somehow when i use table name as incident, record is getting inserted. But wh...
Using APIs from External Third-Party Products to Communicate to ServiceNow without Licensing
I have a customer who is looking to utilize an API to submit incident tickets for issues encountered with their third-party product. After conducting a quick Google search, I discovered that I could create API requests in ServiceNow without requiring...