I was wondering if anyone has a solution to batch updating plugins in ServiceNow. I've been a part of a couple upgrades now and updating all the plugins (~150 at this stage) is a huge pain point as it takes a few hours per instance. I've seen some po...
We need to integrate files from an old legacy system via FTP.To do this, we attempted to configure a data source in IntegrationHub and import the file.However, since the FTP server requires PASV (passive) mode communication, we encountered an issue w...
How can we safely decouple tightly coupled business rules and script includes that cause performance issues during bulk operations like API imports without breaking SLA logic?
Out of the Box, only ID, Company and Name are mapped for SCIM group but how to map Type and Description fields and also custom field that is created on ServiceNow group table. Below is the screenshot of Out of the box entities mapping@Ankur Bawiskar ...
The Password that is saved in Entra ID for SSO integration with Microsoft Entra ID using OIDC protocol, is showing in plaintext format in Network Payload on browser developer tools when there is a successful login. Please verify from the screenshot, ...
We are looking into details of how how the usecount in integrattionHub usage [ ua_ih_usage ] table gets calculated?based on multiple knowledge articles we found that it gets increased automatically when there is a transcation made to action or Spoke....
Test function I am using in breakdown mapping script: function getManufacturerGroup(record) {return "Test Value";} Error during JavaScript evaluation com.snc.pa.dc.ScriptException: JavaScript evaluation returned: Undefined in script: function getMan...
I have enabled OAuth for Servicenow Scripted REST API, however my client wants to generate new Access token every time they hit "token" endpoint.Do we have such provision in servicenow?
Hi Team, I want to know where accesss token is stored and what is the expiry of it Thanks
Hi,I’m currently working on the AI Control Tower and focusing on the Impact Assessment template. I’ve recently updated the template by adding two custom questions. I need help with the "automated response" option for these questions. Specifically, I...
Recently, several reports in Power BI started failing. The reports were retrieving data via ODBC and were using " SELECT * " queries.This ODBC connection stopped working, apparently because it was generating too many requests.As an alternative, we ar...
Hi everyone,I'm currently working on a task related to evaluating the Email Parser for handling External Vendor Requests. In our context, External Vendor Requests refer specifically to T-Systems and OBS.My question is:Is it technically feasible or ev...
Hi All, I have integrated ServiceNow with third party system and calling this integration through Ui macro, integration set up properly but i am not getting data at once if there are 200 records in the third-party system in ServiceNow we are getting ...
Does the API Access Volume count the volume of data that acquired by API call?I appreciate it if you tell me the source of this information too.
I am trying to install the brand new "API Service Graph Connector for Kong Konnect" plugin in my PDI. I have installed all the dependencies, including API Insights. When I try to install the SGC connector though it says API insights needs to be procu...
