@Ankur Bawiskar If Incident is P3 or P4 or P5 Propose major incident button should not get visible. I made changes in Propose Major Incident UI Action in condition as "(new sn_major_inc_mgmt.MajorIncidentTriggerRules(current).canProposeMIC()) && (cu...
Hi Team From Scratch I want to integrate outlook and ServiceNow emails,do I need to add account of each outlook user into email accounts of ServiceNow.Or Is there any way of integrating them ? Thanks
I am working in integrating one of our product with Servicenow on a chat runtime. So, for the purpose we need to know about the conversation id/ interaction id of each such chat going between the end user and agents. Is there any APIs from which I ca...
We have to connect PowerBI to ServiceNow, note that we cannot use Basic Auth, and we are required to use Oauth 2.0 authority to connect.PowerBI would simply get data from ServiceNow. Has anyone manage to achieve this ? Thank's a lot
How to Populate JSON values coming from Rest API on the Catalog form variables
The business requirement is to pull the payslip from SAP system, they have provided the postman collection file. I tried importing it and got the client ID, secret, end point and token URL . I tried to configure as below and when try to get auth toke...
I have a requirement that the employee profile header widget should be visible in the Alumni Service Center portal. However, the banner part of the widget is not visible. Can someone tell me about the possible reasons?
Hi, I need to integrate ServiceNow with SAP S4Hana. How can I do that? Many thanks in advance,Tommaso
Hello all I am trying to download an encrypted attachment using this API https://myinstance.com/api/now/attachment/{sys_id}/file.Files without encryption works without any issues. I get the following response "error": { "message": "No Rec...
We have a requirement from our business for when a specific type of incident is created SNOW would automatically open/create a Google Chat Space for the incident. Within the community I did find this kba on how to setup the Google spoke (for hangout...
I have a complex scenario with three different APIs, as shown below; I have to populate the location based on the authentication token of the REST API.API 1 for NOAM location (/api/laed/api1_event_noam)API 2 for APAC location (/api/laed/api2_event_a...
hi all , var problemRec = new GlideRecord('problem');problemRec.addQuery('sys_id', current.problem);problemRec.query();if(problemRec.next()) { problemRec.work_notes = current.work_notes.getJournalEntry(1);problemRec.update();} this is the co...
Dear all, Do you have experience on API calls between ServiceNow and PI Loga, especially with Transformation Maps and the correct data sync? Thanks!
Hi , we are new to service now. want to check what is the best way of extracting data from service now table and load to SQL Server . Rest API or should we install mid-server and JDBC Connection
Hi All,While trying to post attachments from ServiceNow to jira via rest message Im getting the status code as 0 and response as null. Does anyone have idea on this?
