Hi.I am facing too much difficult to integrate ServiceNow and SAP SucessFactors ToDos.Now I am trying to configure the SuccessFactors Webhook, based on SuccessFactors Spoke. I will be glad to receive an example of payload to reach the scripted REST A...
I've been attempting to parse an outbound rest message response in JSON format from a third party alerting tool, however the use of JSON.parse doesn't seem to work, showing values as 'undefined' in the logs. Here is a snippet of the response which I'...
Hi there, I am trying REST API Explorer POST method to create a change request with type emergency but I am not sure how to specify that I want a change request to be created as an emergency change.Any hints?Thanks
In the HRSD module, when performing integration( success factor to ServiceNow), is it recommended to use a MID server or only the API?If the MID server is not used, the requests will be directed to the default ServiceNow data center IPs, correct? Cou...
catch (ex) { msg = ex.message; current.variables.exception_caught = msg; //Exception Caught message current.variables.message_in_table = errMessage; //Error message current.variables.scenario_choices = 'exception'; var wff = new Wo...
Is there any connector or OOB solution is available to connect with EFS from ServiceNow. If not can someone please help with some steps to follow for custom solution or any reference link
I have a MID Server set up and successfully using it for exports from ServiceNow. Now, I want to import CSV files via the MID Server, but I don't see it listed as an option under Data Sources > File Retrieval Methods.Is it possible to import CSV file...
Hi! I am trying to create a display for all non-assigned tickets from multiple customer-instances at our office. I figured I should use the REST API for this, but is there any other option? This will be made using basic python-scripting to send API r...
I am attempting to bring in Chat transcripts stored in CXone into ServiceNow. Does anyone have any experience in doing so? We would love to do this near real time, but if we have to setup a batch process that is OK too. thank you!
Could you let me know if any AI tools can be used for free? Many AI services require payment, but I am looking for free alternatives. Are there any reliable AI platforms that offer useful features without a subscription? If so, what are the best opti...
Another team in my organization would like to order catalog items from a link within their system via and API call to ServiceNow. We (the ServiceNow administrator team) would like to provide validation that checks the body of the api call making sur...
Hello everyone I need some advice. We have a consultant working on integrating our change workflow with an external alert system. I've made an API account for them which has regular ITIL rights as well as the various Rest API roles. We want this acco...
We are looking to integrate 'Maintenance Schedules' with IBM netcool. I curious to know from the community if anyone has done any sort of integration with Maintenance Schedules module? What was the use case?Thanks in advance!
Hi Team, I have implemented SMTP email account and connected ServiceNow and AWS SES so from DEV I am able to receive the emails.this we did because outlook was having limit of 10k emails from single email id.now I want to test it but for dev I will n...
Hi everyone,I'm new to ServiceNow integrations (Workday and other external systems), and we have a requirement where Workday will be the source of truth. We need to ensure that user records integrated from Workday do not create duplicate entries in S...
