Adding more drop-down options

[mclaug3]

I need assistance with allowing more than the allowed amount of options that are referenced in a drop-down menu. 

Background:

I have a reference field in a table that is referencing options in a different table to display in a drop-down menu. I have found out that if I go over a certain limit of options the field turns into a 'search for record' instead of a drop-down. How can I modify the maximum amount of options that appear in a drop-down?

[shyamkumar VK · Accepted solution]

@mclaug3 ,

please follow the steps in this link which guides you how you show the values are drop down

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/field-admini...

Regards,

shyamkumar

[Dr Atul G- LNG]

Ohh @mclaug3  so in this case you need to change the data type of this field from reference to String type and the create the choices.

Please check OOTB State /category field. But I will not recommend if this field is coming from other table. if it has fixed drop down values then go ahead.

Also changing data type may cause soem data loss. 

[mclaug3]

So back to my original question- is there a way to raising the maximum amount of values from the referenced table? I ask because our intent was to have multiple applications using values from this same table that will be filtered via javascript. 

[Dr Atul G- LNG]

Hi @mclaug3 

Seems I am not able to understand:

So back to my original question- is there a way to raising the maximum amount of values from the referenced table?

Atul: So you want to show only lets say 100/200 values in drop down based on some other selection?

[shyamkumar VK · Accepted solution]

@mclaug3 ,

please follow the steps in this link which guides you how you show the values are drop down

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/field-admini...

Regards,

shyamkumar

[mclaug3]

This is EXACTLY what I was looking for. You have no idea how much time we have wasted on figuring out what was going on. Thank you so much.