change issue

NIRANJANAH
Tera Contributor

we created one change request and it is rejected by one of the approver still workflow of the change is continuing,

the change need to be cancel but it is not cancelling. 

 

please help me on this

4 REPLIES 4

Manthira Moorth
Tera Expert

If you want to cancel the flow then Go the the Flow Execution and cancel the flow.

Voona Rohila
Kilo Patron
Kilo Patron

Hi @NIRANJANAH 

You can simply cancel the Change with 'Cancel Change' button, Is this not working?

 

VoonaRohila_0-1744985144820.png

 

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

NIRANJANAH
Tera Contributor

but i want it to be cancelled automatically, when the approval is rejected.

Can you please share how the flow/workflow is configured.


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP