Chrome tab availability for specific role user in service operations workspace

axtsxna
Tera Contributor

Hi, I am working on Service Operations Workspace and want this chrome tab ("New Change Request") to be available for just a specific role user and not itil. How can I achieve this with ACL's ?

 

axtsxna_0-1708666561421.png

 

2 ACCEPTED SOLUTIONS

Tai Vu
Kilo Patron
Kilo Patron

Hi @axtsxna 

That tab is managed through UX Page Property named chrome_tab.

At the condition > tableDescription > canCreate, this is only visible if the user can create a record on that table.

So you can change the ACL Create in the table to control the visibility of the item accordingly.

{
    "label": {
        "translatable": true,
        "message": "New Change Request"
    },
    "routeInfo": {
        "route": "create-change-request-page",
        "fields": {},
        "multiInstField": ""
    },
    "condition": {
        "tableDescription": {
            "table": "change_request",
            "canCreate": true
        }
    }
}

 

In the other hand, if you wouldn't like to change the ACL, you can modify the property by adding new attribute roles into the condition to apply specific for workspace.

Sample

 

{
    "label": {
        "translatable": true,
        "message": "New Change Request"
    },
    "routeInfo": {
        "route": "create-change-request-page",
        "fields": {},
        "multiInstField": ""
    },
    "condition": {
        "tableDescription": {
            "table": "change_request",
            "canCreate": true
        },
        "roles": ["admin"]
    }
}

 

Cheers,

Tai Vu

 

View solution in original post

Hi @axtsxna 

The M2M Applicability could be the thing you're looking for. Try to check the List Applicabilities [sys_ux_applicability_m2m_list] table and see whether those lists have been associated to an Applicability that contains your custom role. 

 

Let's have a look to the nice post below for details how to config List Applicability.

Ref: Configuring Lists in Configurable Workspace

 

Cheers,

Tai Vu

View solution in original post

16 REPLIES 16

Tai Vu
Kilo Patron
Kilo Patron

Hi @axtsxna 

That tab is managed through UX Page Property named chrome_tab.

At the condition > tableDescription > canCreate, this is only visible if the user can create a record on that table.

So you can change the ACL Create in the table to control the visibility of the item accordingly.

{
    "label": {
        "translatable": true,
        "message": "New Change Request"
    },
    "routeInfo": {
        "route": "create-change-request-page",
        "fields": {},
        "multiInstField": ""
    },
    "condition": {
        "tableDescription": {
            "table": "change_request",
            "canCreate": true
        }
    }
}

 

In the other hand, if you wouldn't like to change the ACL, you can modify the property by adding new attribute roles into the condition to apply specific for workspace.

Sample

 

{
    "label": {
        "translatable": true,
        "message": "New Change Request"
    },
    "routeInfo": {
        "route": "create-change-request-page",
        "fields": {},
        "multiInstField": ""
    },
    "condition": {
        "tableDescription": {
            "table": "change_request",
            "canCreate": true
        },
        "roles": ["admin"]
    }
}

 

Cheers,

Tai Vu

 

RishiG
Tera Contributor

@Tai Vu is there  a way to restrict on the basis of specific groups as well? i have tried roles it looks good but need to restict the respective label on the basis of logged-in user group i.e., the user should not be a part of xyz group. 

Did you ever get an answer on this specific point?  We have a similar use case

Hi @Tai Vu,

It works perfectly fine if we want to restrict it for one role. How can we restrict these tabs for more than one role? I tried with "roles": ["admin1","admin2"]. But this is not working. Can you please help?