instance is'nt wakeup from hibernating

ravikumar96
Tera Contributor

‎05-30-2025 08:00 AM

I'm facing issue with my ServiceNow PDI. It is not wakeup from hibernating since last one week onwards. So, please any one help me to solve this issue

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-31-2025 02:37 PM

Hi @ravikumar96 

 

Latest update from SN:

We're currently experiencing issues with Personal Developer Instances (PDIs). Our team is actively working on a resolution. We appreciate your patience and apologize for any inconvenience.

 

 Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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AndersBGS
Tera Patron
Tera Patron

‎06-01-2025 10:50 PM

Hi @ravikumar96 

 

Please note that if you go to the website https://developer.servicenow.com/dev.do#!/home, then ServiceNow has informed about issues with PDIs. 

AndersBGS_0-1748843403728.png

 

 

As you also might know, there is no support available in relation to PDIs, hence your only option is to wait till issues are resolved.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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