1 ACCEPTED SOLUTION
Hello @glennjasper0
There are few points to take care:
- Script include should be Client callable.
- Once a script include is created without checkbox the client callable field, changing this later will not make it client callable. A new script include has to be created in that case.
- From the script it is noticed that script include is not client callable.
- This is how the script looks like if it is client callable
- An onChange client script to request table with field set to name is created.
- client script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
g_form.setValue('email', '');
return;
}
// GlideAjax call to the Script Include
var ga = new GlideAjax('Populate_email_on_name_change');
ga.addParam('sysparm_name', 'getEmail');
ga.addParam('sysparm_requesterId', newValue); //returns sys_id of reference field 'name'
ga.getXMLAnswer(function(response) {
console.log('Response from server:', response);
if (response) {
g_form.setValue('email', response);
} else {
g_form.setValue('email', '');
}
});
}
- script include:
var Populate_email_on_name_change = Class.create();
Populate_email_on_name_change.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getEmail: function() {
var email = '';
var sysId = this.getParameter('sysparm_requesterId');
var gr = new GlideRecord('x_1566811_notifi_0_requestor_details');
gr.addQuery('sys_id', sysId);
gr.query();
if (gr.next()) {
email = gr.getValue('email');
gs.info('Email found for Name "' + name + '": ' + email);
} else {
gs.info('No record found for Name: ' + name);
}
return email;
},
type: 'Populate_email_on_name_change'
});​
- Note: Please create a fresh script include with client callable enable. Accordingly call it from client script.
Hope this helps!
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Thank You
Juhi Poddar
Hello @Juhi Poddar ,
It gives me this message,
This is my code and setting looks like in script include, i don't have option "Client callable" like yours
