ServiceNow Agentic AI Learning Path for Beginners

[KanamRamu]

Hi Community,

I am interested in learning how to build AI Agents using ServiceNow Agentic AI capabilities. Could anyone suggest a structured learning path, recommended courses, certifications, and hands-on projects for beginners?

I would also appreciate any advice on the skills and technologies I should focus on to become proficient in Agentic AI on the ServiceNow platform.

Thank you!

[Dr Atul - LNG · Accepted solution]

Hi @KanamRamu 

Greetings!!

ServiceNow provides a variety of training courses to help you learn about AI and related technologies. Here is the learning link where you can add the relevant skills and access the training details.

You will also get access to hands-on labs, which will help you gain practical experience.

https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=AI%20Agent&spa=1

[Tanushree Maiti · Accepted solution]

Hi @KanamRamu 

Check these  videos as well 

https://www.youtube.com/watch?v=3Tr2oQfrfn0

https://www.youtube.com/watch?v=jWttz8ERkKw&pp=ygUWU2VydmljZU5vdyBBZ2VudGljIEFJIA%3D%3D

https://www.youtube.com/watch?v=94IEnnU3xyM&pp=ygUWU2VydmljZU5vdyBBZ2VudGljIEFJIA%3D%3D

https://www.youtube.com/watch?v=SGjvB_z1Da8&pp=ygUcU2VydmljZU5vdyBBZ2VudGljIEFJICBidWlsZA%3D%3D

https://www.youtube.com/watch?v=WcCMXzcOwlw&pp=ygUcU2VydmljZU5vdyBBZ2VudGljIEFJICBidWlsZA%3D%3D

[Dr Atul - LNG · Accepted solution]

Hi @KanamRamu 

Greetings!!

ServiceNow provides a variety of training courses to help you learn about AI and related technologies. Here is the learning link where you can add the relevant skills and access the training details.

You will also get access to hands-on labs, which will help you gain practical experience.

https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=AI%20Agent&spa=1

[KanamRamu]

Hi Sir,

Thank you for sharing the learning resources and guidance. I appreciate your help and will explore the courses and hands-on labs to get started with ServiceNow AI and Agentic AI.

Thanks again for your support!

[Dr Atul - LNG]

Keep learning!! 

[Tanushree Maiti · Accepted solution]

Hi @KanamRamu 

Check these  videos as well 

https://www.youtube.com/watch?v=3Tr2oQfrfn0

https://www.youtube.com/watch?v=jWttz8ERkKw&pp=ygUWU2VydmljZU5vdyBBZ2VudGljIEFJIA%3D%3D

https://www.youtube.com/watch?v=94IEnnU3xyM&pp=ygUWU2VydmljZU5vdyBBZ2VudGljIEFJIA%3D%3D

https://www.youtube.com/watch?v=SGjvB_z1Da8&pp=ygUcU2VydmljZU5vdyBBZ2VudGljIEFJICBidWlsZA%3D%3D

https://www.youtube.com/watch?v=WcCMXzcOwlw&pp=ygUcU2VydmljZU5vdyBBZ2VudGljIEFJICBidWlsZA%3D%3D