ServiceNow Agentic AI Learning Path for Beginners

KanamRamu
Giga Contributor

Hi Community,

 

I am interested in learning how to build AI Agents using ServiceNow Agentic AI capabilities. Could anyone suggest a structured learning path, recommended courses, certifications, and hands-on projects for beginners?

 

I would also appreciate any advice on the skills and technologies I should focus on to become proficient in Agentic AI on the ServiceNow platform.

 

Thank you!

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron

Hi @KanamRamu 

Greetings!!

ServiceNow provides a variety of training courses to help you learn about AI and related technologies. Here is the learning link where you can add the relevant skills and access the training details.

You will also get access to hands-on labs, which will help you gain practical experience.

 

https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=AI%20Agent&spa=1

 

DrAtulGLNG_0-1780573989676.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Tanushree Maiti
Tera Patron
Learn how to correctly set up ServiceNow Agentic AI and Now Assist so you can start building powerful AI-driven workflows. In this episode 3 deep dive, we walk through the three critical validations you must perform, how to enable the right plugins, configure AI Search and Now Assist experiences ...
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How Agentic AI works in ServiceNow | Live Demo 🚀 In this video, I'll show you how ServiceNow Agentic AI works-where multiple AI agents collaborate to solve tasks automatically. You'll see a live demo of AI agents making decisions, passing information, and completing workflows inside ...
🚀 Learn ServiceNow Agentic AI from scratch! This complete beginner's guide covers everything you need to know about AI Agents in ServiceNow. In this tutorial, you'll discover: ✅ What is Agentic AI and how it works in ServiceNow ✅ Key features and capabilities of ServiceNow AI Agents ✅ Real-world...

Dr Atul G- LNG
Tera Patron

If you want to read more:

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-get-started

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-deliver

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-plan

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-initiate

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-execute

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

6 REPLIES 6

Thanks Mam, for Sharing the Resources I will check

Dr Atul G- LNG
Tera Patron

If you want to read more:

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-get-started

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-deliver

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-plan

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-initiate

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-execute

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************