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ServiceNow Agentic AI Learning Path for Beginners

KanamRamu
Tera Contributor

Hi Community,

 

I am interested in learning how to build AI Agents using ServiceNow Agentic AI capabilities. Could anyone suggest a structured learning path, recommended courses, certifications, and hands-on projects for beginners?

 

I would also appreciate any advice on the skills and technologies I should focus on to become proficient in Agentic AI on the ServiceNow platform.

 

Thank you!

3 ACCEPTED SOLUTIONS

Dr Atul - LNG
Tera Patron

Hi @KanamRamu 

Greetings!!

ServiceNow provides a variety of training courses to help you learn about AI and related technologies. Here is the learning link where you can add the relevant skills and access the training details.

You will also get access to hands-on labs, which will help you gain practical experience.

 

https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=AI%20Agent&spa=1

 

DrAtulGLNG_0-1780573989676.png

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Tanushree Maiti
Tera Patron
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Dr Atul - LNG
Tera Patron

If you want to read more:

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-get-started

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-deliver

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-plan

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-initiate

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-execute

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

View solution in original post

6 REPLIES 6

Thanks Mam, for Sharing the Resources I will check

Dr Atul - LNG
Tera Patron

If you want to read more:

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-get-started

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-deliver

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-plan

 

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-initiate

https://mynow.servicenow.com/now/best-practices/assets/ai-agents-execute

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************