Unable to login to Mobile Agent with my PDI (dev197858)
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‎10-18-2024 05:51 AM
Getting Below Error while login to Mobile Agent with My PDI
dev197858.service-now.com ConnectException Failed to connect to dev197858.service-now.com/ 148.139.124.118:443 Due to: failed to connect to dev197858.service-now.com/ 148.139.124.118 (port 443) from / 192.0.0.2 (port 47778) after 10000ms: isConnected failed: ECONNREFUSED (Connection refused) STACKTRACE OK
Please Help me out on this..!!
Thanks!
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‎12-05-2024 11:11 AM
Greetings!
I had the same issue. I was unable to find good resolution anywhere so I removed the app (Android in this case) from my phone and reinstalled. When I connected after this, it took me to the login screen as it had done the first time I installed. I was able to successfully authenticate with my developer instance admin account and the password for my PDI site.
Hope that helps, don't hesitate to indicate as useful if does!
Doug Dostal
ServiceNow Architect
ServiceNow CX Architect
