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GLPI - ServiceNow Integration

Hi All, We have a requirement to export the data from GLPI and import it into ServiceNow.Has anybody worked on a similar requirement or has any idea on how this can be achieved?Any leads o suggestions would be helpful Thanks,Vidyashree 

IBM API Connect intergation with Servicenow CMDB

I am working on a project to bring over the Applictions API data and its attributes from the IBM APIconnect tool to Servicneow CMDB. what I am looking for is an information if there is any connector available on ServiceNow store or IBM offerings has ...

Ashish109 by Tera Contributor
  • 1352 Views
  • 1 replies
  • 0 helpfuls

Resolved! What is the best way to call an outbound Rest Message

Hi,I want to send an outbound request that is initiated via a script. I have 2 options - Create a Subflow/Action or create a REST Message. I'm hesitant to use the Subflow/Action as the response will not be synchronous and so the output cannot be capt...

APM License

Hi All I have a requirement to manage 200 active users with 30 APM license. What can be done as part of this requirement? Additionally, will custom role   that are developed on business application tables for various process will they operate as befo...

Kinshuk2 by Tera Contributor
  • 1283 Views
  • 1 replies
  • 0 helpfuls

Changing a Number Prefix for New Records

Hi all,  I am starting my work as a Solution Architect to integrate solutions with ServiceNow. Reviewing the current solution/code I have found one custom table (task type) auto-numbered with the prefix  'ACT' (set like this in the table definition)T...

ASB1 by Tera Contributor
  • 1841 Views
  • 3 replies
  • 1 helpfuls

Query on CI/CD in ServiceNow

Hi, someone asked me 'Can ServiceNow support CI/CD'?  My questions to community members 1. Can anyone explain in layman terms like how CI/CD can be used in ServiceNow2. Are you using CI/CD in ServiceNow today? If so, can you please provide few scenar...

Suggy by Giga Sage
  • 1359 Views
  • 6 replies
  • 2 helpfuls

What are some architectural issues

There are a variety of architectural issues that can arise in the design, construction, and maintenance of buildings. Some examples include: Accessibility: Ensuring that buildings are accessible to all people, including those with disabilities, is an...

Using transform map to update record

I have a requirement to update "Model Type" field on cmdb_hardware_product_model table and not create new record.I have excel file with the correct Model type, Name and sys_id of the records.sys_id is needed because we have various record with the sa...

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Ken61 by Giga Guru
  • 1265 Views
  • 2 replies
  • 0 helpfuls

Resolved! Default dictionary attribute on table creation

Hello,is it possible to have a collection of attributes automatically set up for the table collection during initial table creation?So, I am creating a new table and I would like to have set up the attribute "no_audit_delete" for the table collection...

Anton42 by Tera Expert
  • 2049 Views
  • 7 replies
  • 1 helpfuls

Resolved! Scoped applications - best practices

working on setting up FSO Insurance model / Claims. With these are existing scope applications, at the same time we will be creating new Case tables & Service Definitions extending from the core FSO Insurance case tables. Question, should we be doing...

ServiceNow Vault Installation

Hello, I would like to install ServiceNow Vault (https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/vault/concept/vault-homepage.html) on my PDI instance and then on self-hosted environment. Could you please instruct how to do...

Marcin by Tera Contributor
  • 1899 Views
  • 6 replies
  • 0 helpfuls

Sharepoint Integration

Hi Team, Can anyone please advise, how to start integration with sharepoint. We have on-prem sharepoint. How to authenticate sharepoint.

sapnapraveen by Tera Contributor
  • 1629 Views
  • 5 replies
  • 0 helpfuls

Data Validation

I have a requirement to perfrom validation between two tables and  with record and their field values in CMDB for almost 2000 such records. Manual testing is complex for each record and not feasible we need to compare data for all 2000 records and th...

KG16 by Tera Contributor
  • 1875 Views
  • 6 replies
  • 1 helpfuls