ERD to get started

[DetrieZ]

Brand new to ServiceNow.

Where can I find an ERD to better understand the back end?

[Moritz4]

Hi @DetrieZ,

do you mean an Entity-Relationship-Diagram with ERD?

You can find schema maps for the tables in ServiceNow. However, as there are thousands of tables, there is no one ERD.

You can find all tables here:

https://<instance>.service-now.com/sys_db_object_list.do?sysparm_query=&sysparm_view=

From there, you can open any table form, scroll to the related links and click "Show Schema Map".

Reference to ServiceNow documentation:

https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/table-administrati...

I hope this information helps you.

Best regards

Moritz

[Mahathi]

Hi @DetrieZ ,

Try going to System Definition> Tables & Columns, select the table you are interested in, then click Schema Map. You can navigate around from there in a more concise and readable format.

More Details in Documentation: 

https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/table-administrati...

If my answer helped in any way, please mark it as ✅Correct & 👍Helpful

Thanks,
Mahathi

[Harish Bainsla]

Hi @DetrieZ  follow these steps

.1. Go to application Navigator search sys_db_object.LIST

2. Open table which you want lets suppose incident

3. In Related link you find option show schema map click on it

[Dr Atul G- LNG]

Hi @DetrieZ 

https://youtu.be/ssBv2JznIZ4