‎10-24-2023 05:37 AM
Is there a reason why OOB does not reset the state to "New" when assigning incident to a new group?
‎11-10-2023 05:36 AM
It can be a bit annoying when you're trying to keep track of things. I'm not sure why they designed it that way, but maybe it has something to do with not wanting to lose any info when switching groups?
