Password Policy Problem

[tomaslindev]

Good morning everybody,
I have a slightly particular requirement, I need to create a password policy for a certain group of users so that they do not need to change their password every 30 days as it is marked in the stay for all users by default. I have not found documentation on this and I don't know if it is perhaps not possible. Any ideas ?
All the best

[Mahathi · Accepted solution]

Hi @tomaslindev,

Please find the below steps mentioned in the ServiceNow Support article to enable reset password for specific users/groups.

1. Navigate to Password Reset -> Processes
   • https://<instance_name>.service-now.com/pwd_process_list.do?sysparm_query=
2. Open any of the password reset processes you want to enable for a set of users.
3. Disable "Apply to all users" checkbox.
4. Group options will be enabled under the related lists tab.
5. Provide the desired "groups" here.
6. Users only in these groups will be able to use the "Password Reset" option.
   
   https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0759388
   
   I don't think there are any other ways to set the password policies as such for specific users.
   Ref: https://www.servicenow.com/community/now-platform-forum/is-it-possible-to-use-more-than-one-password...
   
   If my answer helped in any way, please mark it as ✅Correct & 👍Helpful
   
   Thanks,
   Mahathi

[Mahathi · Accepted solution]

Hi @tomaslindev,

Please find the below steps mentioned in the ServiceNow Support article to enable reset password for specific users/groups.

1. Navigate to Password Reset -> Processes
   • https://<instance_name>.service-now.com/pwd_process_list.do?sysparm_query=
2. Open any of the password reset processes you want to enable for a set of users.
3. Disable "Apply to all users" checkbox.
4. Group options will be enabled under the related lists tab.
5. Provide the desired "groups" here.
6. Users only in these groups will be able to use the "Password Reset" option.
   
   https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0759388
   
   I don't think there are any other ways to set the password policies as such for specific users.
   Ref: https://www.servicenow.com/community/now-platform-forum/is-it-possible-to-use-more-than-one-password...
   
   If my answer helped in any way, please mark it as ✅Correct & 👍Helpful
   
   Thanks,
   Mahathi

[Satishkumar B · Accepted solution]

Hi @tomaslindev 

• Navigate to "All-> Password Reset -> Processes"
• Open the "Password Reset Process" Record and uncheck the "Apply to all the Users".
  
• Go to the "Groups" Related List and add a group to the list. User in these group will only be allowed for password reset.
  

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Please Mark it helpful 👍and Accept Solution✔️!! If this helps you to understand.