Which method to use to send Attachments to ServiceNow from an external tool?

Suggy
Giga Sage

We are building an integration with an external tool.

 

They will create incidents and send attachemnts to ServiceNow. They are asking to share the API details for Attachments.

 

In ServiceNow there are 2 APIs for attachments - binary and multipart.

 

Which method is preferred to be shared with that team? Which is widely used?

 

Suggy_0-1706898916616.png

 

1 ACCEPTED SOLUTION

Hi @Suggy   multipart post is recommended.

 

If this answer solved your issue please mark it as a solution or mark it 👍 helpful if it was of help.

--

Bala Guthy

View solution in original post

5 REPLIES 5

Hi @Suggy   multipart post is recommended.

 

If this answer solved your issue please mark it as a solution or mark it 👍 helpful if it was of help.

--

Bala Guthy