How to add another choice in the Control Classification

ImranHasan
Tera Contributor

I was wondering if anyone could help me understand how to add a new control classification, such as 'Mitigative', in ServiceNow IRM. Currently, the classification list only includes 'Preventive', 'Corrective', and 'Detective'.

4 REPLIES 4

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @ImranHasan ,

The "Classification" field choices are coming from "sn_grc_choice" Table.

Create a new field called active on the sn_grc_choice table with a default value of true. Mark unwanted records as false, and update the reference qualifier for the sn_grc_choice dictionary entries to only show records where active = true.

  • If it's an advanced reference qualifier, modify the getGRCChoices method from sn_grc.GRCUtils by adding ^u_active=true to the return value.

  • For a simple reference qualifier, add the condition Active = true.

Reference : Solved: Modifying the GRC Choices list - ServiceNow Community

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Hi @SANDEEP DUTTA , I cannot see any choice like as "Preventive, detective, etc" in the "GRC Choices" list:

ImranHasan_0-1753090912230.png

ImranHasan_1-1753091058951.png

 

 

I cannot make any field like "active" in the sn_grc_choice:

ImranHasan_2-1753091933729.png

 

Hi @ImranHasan ,

You will not see by default OOTB, you will need to add a new filed on grc choice table called "Active".

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.