Auto refreshing incident list

joaopalmeida · ‎11-20-2023

Hello everyone!

We were asked to make the incident list auto-refresh every 30 seconds, for everyone. Is there a way to do this? I've looked at some solutions, but none of them are actually this. And this is what they want specifically.

Thanks in advance!

Dr Atul G- LNG · ‎11-21-2023

Hi @joaopalmeida

No , auto refresh is not available on list view unfortunate. You can create some script but it will increase the burden or impact performance.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Saurabh Gupta · ‎11-20-2023

This is on native UI or workspace?

Thanks and Regards,

Saurabh Gupta

joaopalmeida · ‎11-20-2023

It is on the native UI! I'm sorry, I'm fairly new to ServiceNow and some details slip sometimes.

AndersBGS · ‎11-20-2023

Hi @joaopalmeida ,

I know this is not a ServiceNow solution, but nothing the less: I utilize a google chrome browser extension to do the refresh of the current tab:

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG · ‎11-21-2023

Hi @joaopalmeida

No , auto refresh is not available on list view unfortunate. You can create some script but it will increase the burden or impact performance.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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