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Forum Posts

Performance concerns with a flow triggered on cmdb_rel_ci?

I am building a flow that is triggered on cmdb_rel_ci, with the following trigger Are there any performance concerns with running a flow like this on this table? I know discovery will be making many changes to relationships - would this trigger const...

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Johnathan R by Tera Contributor
  • 568 Views
  • 3 replies
  • 1 helpfuls

Resolved! Flag for review in CMDB

Quick question, I can see a lot of way to accomplish this, but looking to see what has worked for others. We have come a long way in the cleanup of our CMDB, but there is always that one record, or ten, that someone sees that has data in it (so not f...

Morgan Berry by Tera Contributor
  • 1874 Views
  • 8 replies
  • 0 helpfuls

Resolved! Discovery Behavior not launching CI Classification

I've setup a Discovery Behavior for HTTP, the Shazzam probe is being triggered and I can see it is indeed only checking the HTTP ports, the problem is now that the HTTP Classification probe does not get triggered. If I change the Discovery Schedule's...

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Gus1 by Tera Expert
  • 1164 Views
  • 3 replies
  • 0 helpfuls

CMDB Groups and Audit

I have 2 CMDB Groups.  1. Health - PC  -  containing cmdb_ci_Computer 2. Health - Sys Admin - containing cmdb_ci_win_server I have a audit on both Ci  , to check compliance.  The issue is , I run the Audits which look fine.. then go to the CMDB Healt...

Scott7070 by Tera Contributor
  • 528 Views
  • 3 replies
  • 0 helpfuls

Model ID field mapping

Hi All, There is a reference Model ID field in CI form. I have duplicate models in Model table .So CIs are mapped with incorrect model.Want to map CIs with correct model.Exported the data like Incorrect model IDs Sys ID and respective correct model S...

CMDB Data Rack

HiIs it possible to show what Rack Unit a device is located in.We have loaded our Data Centers and Rack information and we are now adding our devices to each of our Racks in the cmdb_ci_rack table.  But I cannot see where/how I specify what RU locati...

Nicole Bell by Tera Contributor
  • 918 Views
  • 4 replies
  • 0 helpfuls

Transformer jobs do not trigger on staged records

Hi all! Hope you guys can help me out with the following. I am currently working for a client where application records (cmdb_ci_appl) are added via loading an excel file to staging table > transform map > application table. Problem is that the recor...

Service Now discovery failing for linux server

Hello, Trying to perform discovery for linux server which is hardware appliance getting credential issue1.Getting SSH credential issue - When checked with team internally they said not allowed to configure user account at device end2.when tried with ...

jack33 by Tera Expert
  • 585 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to roll back the system to 1 hour ago

I accidently loaded data into the wrong table and it has severely messed it up. I did not create a update and now im wondering if there is a way to rollback any changes made within the last 1-2 hours. Help please!!!