Hi, I have many powerautomate flows setup for creating SNOW incidents, however I am now trying to figure how i can create and flow to be able to create a new record for handeld computing device in the cmbd_ci_handheld section. I am not sure what to s...
Hi everyone,i'm a new user of ServiceNow and I have a very specific need that i would like to do. In the CMDB, i can see a page with all our computers. From there, i can select some filters to get only a certain model, with a certain status,...this t...
Created several service maps where a connection from a production web server to both development and production database servers was displayed on the map. Other than going to each server to check, how do we determine what method or technique ServiceN...
Hello, While Performing Cohesity storage discovery getting only cohesity cluster not the cohesity nodeCan please somebody help Thank you in advance
Need help writing the code: I have two group approval requests in a workflow I want each one to have a unique approval email I want the condition to be defined based on the assignment group called in the current approval request generated what is t...
Looking to make a catalog only available for one user to test
Hi SNOW community. Not sure if this is the right board, but here goes.. We are trying to configure the BeyondTrust integration for Password Safe and all is working other than this issue: 1) Is it possible to have multiple Mid Servers configured in SN...
We have the Hardware Normalization enabled and the OOB field 'Normalized Device type' is available on the 'Hardware Model' table. From the 'alm_hardware' table, we are trying to dot walking to the 'Normalized Device type' via the 'Model' field. Howev...
Is there something in particular that needs to be modified for Discovery on Non-Domain devices? We have the following: - Local admin on non-domain device- Credential in ServiceNow listed as .\UserName- File and Print Sharing enabled- Same Firewall r...
I have a generic email approval notifications and their being triggered at the same time in my workflow as I have two approval requests being actioned at the same time:I need it to not send the other notification if the group is this specific group h...
For on premises ServiceNow Instances, I understand you have your Database Servers, Application Server, MID Servers etc. Do Production Instances and Sub-Production instances all need their own server to reside on?
Hello Community, I have come across an error in CMDB Health of Correctness. In Correctness Report, we observed an error in Staleness. It have given ServiceNow Docs link to resolve but it is not fixing the error. We modified the property of staleness(...
How do you guys allow your analysts to update manual attributes on your CMDB data (Computers, Printers, etc)? Do you allow full direct table access, force updates via catalog items, use business queries and ACLs to certain fields, etc...?
While discovering couple of Fortinet Firewall Device got the error "Failed Exploring CI Pattern, Pattern name: Next Generation Fortinet Network Firewall". when checked the ServiceNow documents i found the KB0998081-https://support.servicenow.com/kb?i...
I created the scheduled Test suite and added users in the watch list.The mail function is turned on and there are test mailboxes, but why didn't the test mailbox receive any mail after the scheduled test?There's nothing in the email log.It's not clea...
