Hello, i checked the docs but could only find Exchange Online Integration stuff for SAM.Is there an out of the box solution to discover exchange online mailboxes and creat CIs for each mailbox with size and userinformation in the CMDB? Thanks in adva...
Hi. Could I know exactly which tables are related exclusivelly with ITOM process (non shared with ITSM, as example... only related to ITOM). I just requested a development instance in developer's web and install everything but ITOM-related plugins, b...
In Vancouver ServiceNow CMDB instance I see 2 tables with router and similarly 2 table for switches.Please help me understand what the difference between both router tables and switches table is?Also which one to be used to populate CMDB and which sh...
In Vancouver ServiceNow CMDB instance I see 2 tables with router and similarly 2 table for switches.Please help me understand what the difference between both router tables and switches table is?Also, which one to be used to populate CMDB and which s...
We are migrating SCCM 2016 to Service graph connector for SCCM and we have multiple SCCM databases. Resource ID (correlation ID) is unique to a SCCM database. However, we may have same resource ID in other databases.Service graph connector for SCCM w...
1.In My CMDB Health in the CMDB Dashboard CMDB Health percentage is not showing After execution of CMDB Health Dashboard Scheduled Jobs.2.But after execution CMDB Health Dashboard Scheduled Jobs Cmdb Relationship percentage is poplating, please find...
I am looking to see if there is a standard practice reference qualifier for the cmdb_ci Dictionary entry for use with Discovery. It is my understanding that you should not show Business Applications, Software, etc in the cmdb_ci. It should be reserve...
Hello team, We are not able to see the discovery pattern logs. Kindly let me know why we are unable to see the logs.
Good evening all. I got a very weird issue. I create a data source with action , return nested data and test all seem ok. But when I try to use ETL to load the data , i got error says Error load this transfer map. check the import set, it got canc...
Hi Experts,I'm very new to CMDB.I am given with the below task, and I would like to know how many ways we can implement this and whats the best practice? My task is :Currently all Applications in our instance are standalone and does not have any rela...
Assets are being created for virtual machines even after the model is set to "Don't create Assets"Please help how to restrict the CI not to create any assets.
Hi, I've been researching about how is the best approach to extend/override the exist functionality inside ServiceNow. Specially for my app, I would like to override the method filterLifeCycleStage of the OOB LifeCycleUtil script include. My first id...
Hello all. I'm trying to populate relations between CIs by script, but no success on them (always empty items created). I'm using the code: function create_new_relation(ci_parent_id,rel_type_id,ci_child_id){ var gr_ci_parent = new GlideRecord('cmdb_...
Hello Friends, We have a OTB service graph connector for one of our system which pulls the data over REST API from third party system and populates the import set table and then Robust Transform Engines are triggered to process the data. Here using t...
Hi, What's the process for servicenow formally supporting new network devices? We need to add our terminal servers - opengear devices to servicenow for discovery and CI mapping. https://opengear.com/products/acm7000-resilience-gateway Until this is f...