Need to map Could Service Account from Relationship view to custom field
Hello Experts, We have an requirement to To map the Cloud Service Account which we can see in the Relationship viewer. Is there any way for this ?
Forum Posts
Few queries on 'Principal CI Class'
Hello, I have few queries on 'Principal CI Class'1. How are you utlizing and/or managing the benefits of 'Principal CI Class' on Incident form?Option 1 - ServiceNow suggests to mark all the important devices classes like servers, network devices etc ...
Lab 7.4 section 4: HHD devices an prototypes do not appear on the available CIs list...
Hi,After running the filter, the only option is "Infinity HHD" which I'm not supposed to select. I've gone back to retrace my steps but I can't figure out where I went wrong. Does anyone know why "HHD devices an prototypes" isn't there? Would it hel...
Add attachment to multiple selected items in list view
Is possible to select 5 attachments in the alm_hardware list view and add a singular attachment to all of them?
Multi-row varset Reference
Hello! In a Catalog Item I used a Multi-row Variable Set as you can see in the added attachment. I want to work with references in the first two fields.For the user reference I used a reference variable which references from database sys_user. All ...
Need help on workflow
Hi, Need help on workflow attached please
How to generate a report/query in query builder to get the list of devices with Public IP address.
How to generate a report/query in query builder to get the list of devices with Public IP address.
VLAN configurations (SVLAN, CVLAN) on network assets
Hi Team, We have a requirements, where we need to configure VLAN on to OLT of GPON network. Our scenario is as below. SVLAN-->CVLAN (One SVLAN should map to 0-4096 CVLAN range) Note : SVLAN Range is 0-4096(Each SVLAN map/link to 0-100 CVLAN) How t...
LogicMonitor integration into CMDB
Hi, We are planning to do LogicMonitor integration with CMDB using Service Graph Connector. As per the features mentioned in ServiceNow store, the data flow will be bidirectional. Can any one tell us what kind of data will be updated from servicenow...
Azure DevOps Pre-Deployment Gates
How do I integrate ServiceNow and Azure DevOps to apply a pre-deployment gate to check the current time vs the scheduled time in ServiceNow? The gate should pass only if the current time is greater or equal to the scheduled time in Change Management ...
Group Resources by Role for a Microsoft Cluster Server
***Updated 11/8/23 with proper terms We are wanting to group a clusters resources by the Role they are in, the issue we have right now is that we can't figure out how to store the resource group (aka Role in Microsoft Cluster) information in ServiceN...
How to exclude items in CI and should not be visible on Change tickets?
Hi guys! Apologies as I am not well verse in CMDB and CI so I need help.Some CI's that are not suppose to be visible are still showing under the "AFFECTED CI's" tab in our Change tickets.We have a System Property in place to filter those CI but I'm n...
Resolved! Data Driven VTB
Is it possible to change the name of a Data Driven (Guided) Virtual Task Board?
Sending notifications to requestor for in subflow for flow design
Need to create a subflow in flowdesigner when in variable return date expired and RITM is still open, send out 5 mails to the requester (only on working days) and in this mail state that if they do not return the hardware, it will be escalated to the...
Accidentally deleted SOW itil Audience
HELP!! how do i restore or add it back? This is for the e-book assignment 3.3 :((
