Hello Everyone, Hope you are doing well..! I have created a process qualifier and custom service mapping application pattern for one of the middleware application and 13 servers are associated with that middleware application. The additional data whi...
Hi, We are currently facing challenges in removing duplicate records from the CMDB table. Our instance is integrated with multiple tools such as SNOW software, SCCM, etc. We have performed mid-server discovery and also cross-checked via Excel, confi...
Hello Community Looking to find some expert advice around a typical scenario we have.We are allowing users to create CIs that are not present in CMDB. All of these CIs if not matched (name) , will go into an Unclassed CI table which is a new class.La...
Hi Experts, I'm doing development on CMDB workspace, anyone can tell how to do below? 1. in CMDB Workspace > CI Overview > click into Class e.g. 'Mobile Device', how to configure the default Column view under UI Builder or located in somewhere? 2. C...
Hi, How to query servers having applications installed on them 1)is it mandatory to have them in cmdb_rel_ci table already ? as pre requisite?2)ALso in CMDB query builder whenever i try to add relationship, it gives me only one choice= DUplicate of ,...
Hi everyong, My first question is when using SG Intune to transform device data from MS Intune (using the default feature, not customize anything, except editing the connection), will the UPN data be transformed to CMDB's assigned_to field?(there is ...
HI, Our client was using OOB IRE setup for most of the CIs. We are seeing so many duplicates and we want to perform the cleanup activity and review the IRE rules for all classes. Please advise if there is any best practices to do this activity. Also ...
Our team here is trying to undo some of the customizations done before our time in ServiceNow where there are currently OOB features available. One of these is managing asset states via Incidents.Moving along well, but one of the defaults is leading...
Software populating on our Linux Devices via Discovery is limited to RPM. It fails to populate both software that has been executed as a binary program and discovery of applications running within containers. Can anyone offer any advice on how to ame...
We have a large Service Catalog (in thousands). We see some of them have content that is out-of-date and there are others that are no longer needed.Instead of chasing Catalog owners on the ones which are rarely used, we are looking to come up with an...
Hi All, One of my customers looking for Docker discovery in Linux devices. I have already shared the required user privileges, but they are asking us what Sudo commands will execute to fetch that information into the CMDB ServiceNow. Below link: I re...
In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_ip_router]. Add these input values in payload item '{"className":"cmdb_ci_ip_router","values":{"short_description":"VeloCloud VC_...
How does Credential storage valult work for cyberArk in discovery.?
I keep getting the following error when i search in the intelligent search under CMDB workspace: Oops! Something went wrong on our endSometimes this happens. Please try again a little bit later. Any idea why this is happening?
Hi All, We are unable to find identification rules for some class ex: are below, how to know like how these are getting discovered or updated ? and How to identify all CIs are correct or duplicates present?cmdb_ci_vcenter_host_groupcmdb_ci_vcenter_vm...