discovery againt linux kvm host
I am running discovery against Linux KVM hosts. libvirtd is detected but the VM is not. There is no record in cmdb_ci_kvm* table. Please let me know if there are any settings required to detect VMs.
Forum Posts
Lookup records 1000 MAX Limit
@Ankur Bawiskar @Community Alums @Maik Skoddow @Community Alums , Please suggest if I increase more the 1000 record to 20000 then the flow is running for 4hrs and checked only 800+ records since 18000 records the flow needs to to update the API wi...
Report to see trends on a specific field
Hello everyone, I want to create a report or a dashboard to see how many number of CI's have a specific OS installed and how is that number trending over a week/month.
how to remove a oob "close" ui action in service operation workspace
Hi Community where i have a custom "close" ui created for change table, and i extended the same for workspace so i have the ui close button in workspace , but another oob workspace "close" button" is also present so how can i remove that button for ...
Resolved! how to auto populate affected cis on selecting configuration item in change
HI Community I have a requirement that if i select a configuration item in change then particular cis have to be added in to affected cis section of change ticket . how can i do it with out hard coding .
SCCM inconsistancy issues. Serial numbers gets flipped when a new Asset is installed in CMDB
Hello, Serial numbers flip when a new Asset is installed. Name may stay the same when a new asset is added, causing the serial number to be overwritten but different serial number type. Configuration item initially populates the serial number with va...
Resolved! Why am I getting different results from the API explorer and my API call?
I'm trying to return a set of data from our CMDB table, and it works fine in the API explorer. However, when I run the same query in a python script I'm using, I don't get the the fields I'm asking for. API Explorer:Call: GET https://redacted.service...
Create a Hub Portal Account for an IPad
I am pursuing on find out how to create a generic Hub Portal Account for an IPad; That will be centralized in the Hub and used by Employees to submit Service Requests for IT support and Assets. Any ideas?
Resolved! Unable to check pattern log due to lengthy URL
Hi, Post running a successful AWS Discovery, I'm unable to check the pattern log generated from the Discovery Log: Exploring CI Pattern, Pattern name: Amazon AWS - NIC (LP) - Orchestrator Page 1 executed under us-east-1 , To Check Pattern Log Press H...
How to fix CI references on incident/change after CI recreated?
We have a need to do full reboot of CMDB and reconfigure data sources. But there are some CIs which were referenced in incidents and change. After reconfiguration, same CIs will come to SN but with different sys_id. What will happen to CIs that were ...
Discovery pattern
I have a command output in discovery pattern and the output I want to run for another command, how should I use one command output in other step and it is dynamic and it can be more than 3 or 4.
CMDB CI classes
Hi , Is there any table from where I can fetch the following attributes in regards to CMDB CI classes ?1) Immediate Parent Class.2) Sources.
AWS Cloud Discovery
Hello, We have set up cloud discovery and using cross assumed role but this only works for midservers that are in the account we are discovering. Do we have to deploy midservers in every account in order to discover the cloud resources in each accoun...
Resolved! Catalog Requests
Hi, We have a requirement to mention the different Business Services under one ServiceNow catalog. As of now, we are using the below-given scripting code so that free support case business services can be popped up when we create a new ticket via Cat...
Cirtrix Netscaler Connection Section
I am attempting to Top Down Discovery. The pre-built identification section for Citrix Netscaler is passing, but when the connection is being runs its returning "failed skips" Here's the first step error:- HTTP Type: ADDRESS ERROR: Feature not suppor...
