How do you guys allow your analysts to update manual attributes on your CMDB data (Computers, Printers, etc)? Do you allow full direct table access, force updates via catalog items, use business queries and ACLs to certain fields, etc...?
While discovering couple of Fortinet Firewall Device got the error "Failed Exploring CI Pattern, Pattern name: Next Generation Fortinet Network Firewall". when checked the ServiceNow documents i found the KB0998081-https://support.servicenow.com/kb?i...
I created the scheduled Test suite and added users in the watch list.The mail function is turned on and there are test mailboxes, but why didn't the test mailbox receive any mail after the scheduled test?There's nothing in the email log.It's not clea...
Hey, I have a requirement to discover IIS Application Pools, I got an official answer from ServiceNow which says its not exist OOB.Appreciate if someone who had the chance to do it in past can share the way. Thanks,Haim.
we have windows servers which are not discovered from one month and these servers are domain controller.Could you please let us know why these are not discovering now?what credentials used for domain controllers servers used to discover?
Dear Experts, I have the following use case We have CMDB data updated in the table through a different data source. Now, we are running discovery on the existing data. As a test what I saw is that initially the discovery was creating a new line item...
Is it possible to setup the SCCM-SG connector to be the only Data Source modifying the Computer Class (not its children) I want to prevent Discovery from updating this class, however, I want Discovery and SCCM to both modify the Server Class which i...
Can anyone explain the following error message? This occurs whenever I try to create a new Identifier for the server listed on the form.
Hi Team,I am trying to build the service mapping for SNMP devices, But there is no dependent servers in the CMDB dependency view because there is only one router. With out dependencies i can't build the service mapping.Can you please provide any po...
Hello! I have onChange client script for all CIs in the Affected CI field when selected will change the field background color. var c = g_form.getDisplayBox('cmdb_ci');c.style.backgroundColor = 'yellow'; How to do one for only certain CIs that has a ...
Which one will give me a voucher for the exam as well is this a voucher I have to pay for after the course?Description: Looking to partake in the certification: Certified Implementation Specialist (IT Service Management).Which one of the following co...
Hello, How to discover XTREMIO X02 storage device in ServiceNow, please help with prerequisites. Thank you
Hello, How to discover EMC VNXe3200 storage device in ServiceNow please help with prerequisites. Thank you
how to report on the following for the change table:changes with a PLANNED END DATE in the last 24 hours[2]changes with a Planned START DATE in the last 24 hours, current day and next 24 hours same as current dashboard
Hi, I am currently in the process of setting up a variety of data archiving rules, to firstly archive specific cases after 2 years alongside their related records such as: Attachments, Emails, Task SLAs, Approvals, Tasks and Child cases. Please see w...
