Dear Experts, we are facing an issue with duplication, The reason the serial number is not populating with ci, even though the script on assetandci has if (ciClass != '') {var ciSysId;var ci = new GlideRecord(ciClass);ci.initialize();ci.asset = ass...
I have created an ETL transform in a scope and all is well except for the multiple input/output script. When I debug, I see that I am unable to set the output fields of "output" and also, I notice that the input values are set properly upon each ite...
How is anyone managing interfaces between applications in ServiceNow? Is there a particular table used? Some systems go through one or more interface engines. Some system go direct. Some use HL7. Some are file exports. Some go to our own systems. Som...
Hey Team, I have a question for project building from scratch using Discovery and CMDB Managment. Could you please help me for providing any informative link or details below to my question including steps? I am not stick with only discovery if you c...
Looking for some advice either best practice or good avenue to go down. In our Instance we currently have integration with VMWare/vSphere to pull server/devices over and directly into the CMDB and it works great. The question I have is , is there a w...
Hi all,I am importing service account to cloud service account table .'Account id ' Field is coalesce field.When I am running import I want to update the 'Updated on' field with current run time for each service account for which account ID matches ...
Looking to know how to add into ServiceNow Risk Registry
One or more (empty) Roles in User profile and are inherited, unable to remove /delete.
If the dicovery changes the values of the cmdb_ci_appl_sap_hana_db table, the trigger is not triggered in the Flow Designer.We have an entry in the "Long SID" column that is identical to the name. The name of the CI is changed to "SAP Hana DB" by the...
Hi All, We discovered few Linux server recently and noticed that the name of the servers are same and Ip address and host names are different. Server team confirmed that they are 4 diff servers and name should be different. On debugging the pattern I...
Can anyone advise what type of permissions the SolarWinds account needs for ServiceNow to use via the SolarWinds Service Graph Connector?Looking for the minimum permissions required for that account.
Hello friends, We are getting an INSERT_AS_INCOMPLETE error on running the SNC.IdentificationEngineScriptableApi.createOrUpdateCIEnhanced APIs from the scoped application Transform Map OnBefore script, when this API is called from Background script/...
How does confit detection calculation takes Dependency View (cmdb_rel_ci) into consideration for rising conflicts
Hi,I have made changes in 1 classification rule but after reapplying i am not able to see this rule in sn_vul_entry table.I have created a new blank rule and reapplied it and after that again made changes in existing one and reapplied, but still its ...
In CMDB data manager - How does DELETE Data policy work? Need complete details as the docs here and here does not mention all the detailsLooking for details like - when delete happens, what happens to the relationship info? what happens to the CI dat...