I have been trying to debug this issue with Discovery for a while now, discovery errors are still appearing in the automation_error_msg table however the error card in the Discovery > Home page still says 0 and I can't click on it to view anything. A...
1) I have to create a new list view. as blow nameserial umberip address etc As i have 100 classes in CMDB i want this new list view as default view for entire CMDB classes, is there any way that i can configure at one place and it cascade to all 100 ...
I want to create an ACL to control whether the role can create record. If I want to use this ACL, it can only be created when field A is empty, otherwise it cannot. Can I use an ACL to implement this?
Hi, I would like to know whether it is possible to have the CMDB IRE engine ignore CIs which are retired in the CMDB.Currently, we face an issue where CIs get retired in the CMDB. Then a datafeed will come in and using the reconciliation rules in IRE...
I hope you're all doing well. I have a question regarding the cmdb_ci_service table in ServiceNow. I've been exploring the fields "Approval Group," "Support Group," and "Group Change" within this table, and I'm curious to understand their specific pu...
What roles/permissions are needed to see the information listed in the SG-Intune Device Related tab for cmdb_ci_handheld CIs imported from Intune Service Graph Connector?Admins can see but general users cannot and cannot find any info in the docs.Tha...
We are currently discovering MS SQL servers, however during discovery the MID Server attempts to log into the SQL application and doesn't have the correct credentials. As a result we get a lot of errors for failed login attempts on the SQL server, i...
I'm trying to clean up some older Duplicate CI tasks and have a few questions. 1. If the indicated CI's are no longer duplicates of each other (Serial Numbers have been updated) what is best practice to resolve the Duplicate Task? I tried deleting t...
Hello All,I am getting error after processing the data by IH-ETL. We have picked import set generated by REST insert multiple and putting the data in stagging table. By using IH-ETL transformed the data and mapped it to the respective fields. For thi...
Hi All, I am trying to create a UI Action Script on the sc_req_item table that opens its related configuration item in a new tab. However, I can't seem to get it to work...Here is what I have right now,Active = True, Show insert = True, Show update =...
Hi all.Just a general question. I know the definition of Assets vs CI but still torn if mobile devices such as smartphones, cellphone phones, and AirCard should be entered as Assets or CIs. For anyone who has done this, please let me know and provide...
Hello Everyone,I have one INC user is saying that CI was available in Prod & Dev CI got created on 27th July but we can't find CI in QA because it was cloned on 20th July that's why not able to find that CI. We can do manually by importing xml from ...
Hi All, created an incident after triggering email to ServiceNow instance this Functionality is available but in outlook need to add incident template how can we do please help ?
Hello ServiceNow Community, Is there a list of pro's and con's of implementing MID Server on-prem versus the Azure cloud? Has anyone experienced issues related to the MID Server hosted in the Azure cloud? Many thanks!
Hi All, How to add view All option under reports in workspace below is the example
