Hey I am looking for some advise on creating a new Class in our CMDB. This will be use to store all of our WebParts elements we have used for sharepoint. The idea is that a user can going on the portal and request a WebPart for their Sharepoint site ...
We have AWS, Azure, VCenter and On-Prem CIs in ServiceNow. I would like to set up a policy to retire, Archive and delete. Which tables would be best practice to setup these polices . I would like to understand the pros and cons for better understand...
Hi ServiceNow community,I'm wondering if anyone can help. I would like to set the default Managed By Group via CI Class Manager to populate current CIs in the Storage Class as well as auto-populate when new CIs are created.I was able to set the defau...
So in our instance we are ingesting the bulk of our computer and some server records from an SCCM , and then use discovery to pull in some server and mostly Network , printer CI's. Recently running discovery has found some PC's while running , and hi...
Hello Team, Yesterday 01/02 , around 14:30, our entire cmdb_ci_service table records were converted to Application Services (migrated to the table cmdb_ci_service_calculated) with the updates logged under "System", We have troubleshooted the issue an...
Hi,We have installed Cisco DNA 2.2.0 (Utah) and from the Cisco side I have been asked to help complete the following. A few of the options were auto completed. However there is nothing for the following (the screenshot didn't work) Third Party Dev...
Hello, Looking for some advice/ guidance. In the CI Manager, I created several Certification Filters for the Health> Compliance of Business Applications. When I made the Certification Templates, I pointed them to the Certification Filters I made. In...
Configuration I have so far: currently my only options to play with is the following but what is happening is its only reporting on the actual starting field and I want to be able to make the calendar show pending/scheduled jobs that will run lets sa...
Hi Team, Is it possible to get aging report on attributes for different CI types.Ex- Need to pull the aging report on "Environment" attribute when it was updated with some value from Null value and how many days it has Null value in it for Personal C...
Hello SNC, I have an requirement where - I need to get the list of application (*FROM : cmdb_ci_service_discovered) from *its table for any server (FROM: cmdb_ci_server). When I pass thro., script include function of server sys_id, I must get those a...
Hi Everyone,Event triggering twice through workflow event is - eud.refresh.defervar clientUtils = new SI();var checkUser = current.assigned_to;clientUtils.makeUserActive(checkUser);gs.eventQueue('eud.refresh.defer', current, '', ''); Script: akeUserA...
Hi All I have been working on Service Graph connector for HCL BigFix in ServiceNow. Need to know if anyone has information on 'BigFix ServiceNow Data Flow', mainly wanted to know the difference between the SG connector and the BigFix ServiceNow Data ...
HI All,How can we setup a scheduled job to run twice a day first one @12 pm and second one @5pm on same day. I have tried with setting run as periodically (mentioned repeat interval as 12pm and staring as 17pm) but its running only one time. Any sugg...
Wanting to add new assignment group IT Security Incidents:Would like this group to have its incidents only visible to members of the group.EX: Any incidents assigned to this group only make them visible.
Hello all, I was looking at the CMDB Dashboard/Relationship Health tabI have over 48,000 stale relationships.Can anyone tell me how to remove these? Thank you.
