Hi, We want to clean up the duplicate CIs from CMDB and we are refering to the de-duplication tasks (reconcile_duplicate_task) table. There is one way to remediate the task is by clicking on Remediate UI action and followed by other steps. However, w...
Hi there, I have a demand where I need to create a Reference Qualifier field where I need to show only services that are under the parent Service, and also are active. Right now we are trying like this: We've also tried adding this: javascript:...
I am trying to create a relationship mapping transform map.I would like to ensure the Parent.Class and Child.Class is validated before transforming the data to the table. Example: I would like to confirm child.class = windows server or Linux Server o...
I have a requirement to keep SBOM data related to the Business applications and application services in CMDB with proper relationship in a way that meets the legal requirements.Does ServiceNow have any OOTB table or tables to store and maintain this ...
Hello, We are having an issue of duplicate CIs showing up for users on Changes, problems, and Incidents and I am wondering what the best way around this is. For example when a user submits a problem for Adobe we currently have several Adobe CIs in ou...
Here is also explanation on how the data gets generated:Setting up Software Asset Management (servicenow.com)My question is how to integrate the discovery software?
Hi, I've a requirement to discover desktops/laptops for people who are working from home and desktops/laptops which are connected to VPN. So, how would I go about discovery such kind of devices through ServiceNow Discovery. Thanks in advance.
According to this document https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/configuration-management/reference/cmdb-sccm-classes.html Several CPU, RAM, OS ServicePack-related attributes are set. However, they are not includ...
Looking to add into our ServiceNow to track our license's that require to be renewed can anyone share which modules/applications/plugins are required to be installed? Thanks!
Based on this article:Knowledge Article View - Now Support Portal (servicenow.com)I would like to know what this fully means:Based on our current analysis, when the render_size is between 9,000 and 9,600, only a record count was potentially exposed. ...
Hi There, Is it recommended or allowed to use the cmdb_ci table as an identifier table for third-party application development?
Hi Community,I'm working on CMDB Query builder and got stuck while creating new query builder.after dragging and drop Windows server 1 and Change request 1 as well as connected them and tried to run. But it is throwing error by telling that Access Ru...
Hello,We created an ETL to import WYSE Devices from the Dell portal to SN. The first import and insert worked fine, We were able to import all 1000 devices into SN without any issues. Now we have upgraded these devices to a different/latest model but...
I am using the below refrence to delete the server DELETE /now/cmdb/instance/{classname}/{sys_id}/relation/{rel_sys_id}below is the curl commnad i am using curl "https://xyz.service-now.com/api/now/cmdb/instance/cmdb_ci_linux_server/412589b3db108514a...
