Hi Team, We have multiple CIs with same display name for Tomcat class and below is the Identification ruleWhen we further check, even though display name is same, in some cases even installation directory also same but Running process key parameters ...
Hi Experts, I'm exploring multiple options for Kubernetes discovery and came across ServiceGraph connectors for Azure and GCP. In the ServiceNow documentation for SG-GCP, there are a list of classes which will be discovered and Kubernetes classes pre...
We have a need to report the sizes of the various databases on numerous SQL Server instances (roughly 100+ instances). At this point, we do not need to be as granular as size on a per table basis, just the databases themselves. Can anyone suggest a w...
We have AWS, Azure, VCenter and On-Prem CIs in ServiceNow. I would like to set up a policy to retire, Archive and delete. Which tables would be best practice to setup these polices . I would like to understand the pros and cons for better understand...
Hi ServiceNow community,I'm wondering if anyone can help. I would like to set the default Managed By Group via CI Class Manager to populate current CIs in the Storage Class as well as auto-populate when new CIs are created.I was able to set the defau...
So in our instance we are ingesting the bulk of our computer and some server records from an SCCM , and then use discovery to pull in some server and mostly Network , printer CI's. Recently running discovery has found some PC's while running , and hi...
Configuration I have so far: currently my only options to play with is the following but what is happening is its only reporting on the actual starting field and I want to be able to make the calendar show pending/scheduled jobs that will run lets sa...
Hello SNC, I have an requirement where - I need to get the list of application (*FROM : cmdb_ci_service_discovered) from *its table for any server (FROM: cmdb_ci_server). When I pass thro., script include function of server sys_id, I must get those a...
Wanting to add new assignment group IT Security Incidents:Would like this group to have its incidents only visible to members of the group.EX: Any incidents assigned to this group only make them visible.
Hello all, I was looking at the CMDB Dashboard/Relationship Health tabI have over 48,000 stale relationships.Can anyone tell me how to remove these? Thank you.
What is the difference between a downstream and upstream relationship?
Hello, I need assistance locating what I should privde as the "Destinatation URI" in the CiscoDNA app. I am working on this from the SN admin perspective, but not sure what exactly to tell the CiscoDNA team to use. Directions: In the Select Destinat...
Insert data in non-cmdb table using IH ETL Starting from the Utah release, IRE now provides support for certain non-CMDB tables. To utilize all IRE features with these tables, you must first establish identification rules (CI identifiers and identifi...
Hello All, I have encountered an issue with ACC showing down for my company's laptops. I researched the logs and found the following error string on repeat. [ERROR] [cmd] [error creating agent: error compacting queue: bucket already exists] Agent-Cl...
In the CI Class Manager, there is a 'Basic Info' section that has the field 'Managed By Group' where you can set this value for all CIs in that class. This is some kind of 'metadata' that is tracked at the class level not on the CIs themselves, presu...
