Integration with FortiSOAR
Hi Community , does anyone have done the integration between ServiceNow and Forti SOAR.if yes please let us know the method or provide any doc that would be grateful. Thanks in advance !!!
Forum Posts
Performance concerns with a flow triggered on cmdb_rel_ci?
I am building a flow that is triggered on cmdb_rel_ci, with the following trigger Are there any performance concerns with running a flow like this on this table? I know discovery will be making many changes to relationships - would this trigger const...
Resolved! Flag for review in CMDB
Quick question, I can see a lot of way to accomplish this, but looking to see what has worked for others. We have come a long way in the cleanup of our CMDB, but there is always that one record, or ten, that someone sees that has data in it (so not f...
Resolved! Discovery Behavior not launching CI Classification
I've setup a Discovery Behavior for HTTP, the Shazzam probe is being triggered and I can see it is indeed only checking the HTTP ports, the problem is now that the HTTP Classification probe does not get triggered. If I change the Discovery Schedule's...
Model ID field mapping
Hi All, There is a reference Model ID field in CI form. I have duplicate models in Model table .So CIs are mapped with incorrect model.Want to map CIs with correct model.Exported the data like Incorrect model IDs Sys ID and respective correct model S...
CMDB Data Rack
HiIs it possible to show what Rack Unit a device is located in.We have loaded our Data Centers and Rack information and we are now adding our devices to each of our Racks in the cmdb_ci_rack table. But I cannot see where/how I specify what RU locati...
Resolved! How to roll back the system to 1 hour ago
I accidently loaded data into the wrong table and it has severely messed it up. I did not create a update and now im wondering if there is a way to rollback any changes made within the last 1-2 hours. Help please!!!
Resolved! CMDB Service Mapping - No approval button when "Send for review"
We are on Vancouver version. After creating a service map and sending it to the application owner for review and approval, the owner does not see the Approve button. How do we add the required permissions?
Resolved! Mandate the fields alm_hardware table
Hi All,The hardware table is the parent table when I'm trying to mandate the fields in hardware it's reflected in the other child tables also. I don't want to mandate the fields in child tables I need to mandate them only in parent tables. Can anyone...
Field normalization of CMDB fields
Hello All, We are planning to setup field normalization. We know that the fields like operating system, model id, cpu_type are normalized. Please any one help us to recognize the additional fields which can be considered for normalization. Regards,Sh...
How to identify if a record is created via a robust transform map
We have an airWatch ServiceNow integration with service graph connector plugin approach. It has a robust transform map and primary key for handheld devices are via IRE of cmdb. Can I know how we can find out if the data/record is created for the fir...
Run Multiple Transform Maps off one Import Table
hi there i have some data coming an external source that i have set up a import set to for but based off the value of one column i want a import the data in to different tables in the CMDB. some will go to the services table (cmdb_ci_service) the ...
How to clone a table with records
I want to create a exact duplicate of a current table and its records. How can i about doing this? Is there any way of doing this wayout scripting? Like a button that just lets me make a copy? Or do i need to write a script?
CMDB - Workspace Form Design/Layout and View glitch
I ran into a problem trying to setup the view for CMDB - Workspace for cmdb_ci_vmware_nic that I haven't encountered elsewhere and even when I reverted and tried again, I got a pretty similar situation but I'm not sure where to look for the flaw. I d...
How to generate a report of all the integrations integrated with servicenow.
How to generate a report of all the integrations integrated with servicenow.Which table to consider?Where can I find out the integratons data?How much IntegrationsHub is useful here.