Flexera Integration App
Is the Flexera Integration App available for Non Production instances? I see the Flexera One app, but I don't believe that is the same as the Integration app.
Forum Posts
How to implement REST Insert Multiple
Hi All,I am posting this here as i couldn't find sufficient information over the internet.How to insert multiple records in CMDB child table using REST Insert Multiple.@Ankur Bawiskar Thank you.
Resolved! What are the specifications for MID Server?
Hi Team, What are the hardware Specifications for MID Server ? RAM, Processor, Disk size, OS ? Thanks Ashok
Resolved! Customize CI Downstream Relationship view
Hello! A customer has asked if it's possible to customize the downstream CI Relationship section of the CI form so that only certain CIs are displayed on the form. The snapshot included show in yellow what the customer wants to display and then remo...
Resolved! "new" button to create new record not showing for the user.
In "cmdb_ci_server" table.I can see the new button, on the list view. when I impersonate to a particular user, I don't see this new button. What could the possible problems and solutions for this behaviour?
CMDB classes for optical networks
DWDM/Optical network equipment My company utilizes optical network equipment, think Cisco optical or ciena waveservers for high capacity links between locationsCurrently we have these devices in the generic "Network gear" class in the CMDB, we do not...
Uninstall and Reinstall SCCM Service Graph Connector Issues
Hello, SCCM SG was installed in our environment back in 2019 by individuals who no longer work at the organization. There was configuration done and we simply want to uninstall and start fresh. I have attempted to uninstall and reinstall, but the ol...
Resolved! Create assets automatically when there is new record in cmdb_ci root table
Hello everyone, In our project we have imported the product models and prepared model categories and now we are importing CIs into cmdb_ci table (the root one, without any class). I tried to create model category which would link cmdb_ci and alm_asse...
Resolved! IntegrationHUB ETL is creating duplicates
Hi Listers,I am trying to use IntegrationHUB ETL - Import application to load some data into the CMDB from an Excel file. I see that when I run the Import multiple times I get duplicates in the CMDB - seems the application is not using IRE as documen...
Resolved! IntegrationHub ETL - 1-M Relations to JSON Objects in Array [WorkAround]
WORKAROUND: We have decided to use JSON Import instead of CSV Import. We had a goal to simplify the process for our clients, but CSV Import seems to be complicating it even more than JSON Import. Not worth the time and effort to implement data from C...
Service Graph Connector for CrowdStrike Data Source throwing error org.mozilla.javascript.JavaScriptException: com.snc.process_flow.exception.ProcessAutomationException: GlideRecord input is for incorrect table (sys_script_include.96d149bc1b837010968
I have setup connection to CrowdStrike Succefully. Created the Datasource using the connection as explained in the Installation Guide. However, during Test Load 20 record on Datasource, i am getting the error :org.mozilla.javascript.JavaScriptExcept...
Best CI Class for URL's
I need to store some approved URL's. There doesn't seem to be a CI Class for this or anywhere close. Does anyone have any recommendation of a logical place to store them? Or if I'm creating a new CI class, a recommendation of where that class should ...
Adding CMDB CI table to global search
Hi Everyone,I have added the cmdb_ci table to the global search by referencing the below document.https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/search-administration/concept/search-settings-filter-group-table.html#t...
Resolved! Country code column
Hi, All. We have this field in our incident form called "country code". However, when I tried to add this into the columns to download the reports, it is not available in the option: Can someone help me on how to add this? Thank you.
Resolved! CMDB Workspace
Hi All, Good Day. I have just started exploring WORKSPACES and need help in understanding CMDB Workspace System Readiness, Requirement Analysis and Feasibility check. We are planning to implement CMDB workspaces in our environment. Appreciate your va...
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