I am replacing the old SCCM integration with the SCCM Service Graph connector. We have a field we have been populating using a modification to the old tool. It only populates a particular CI (cmdb_ci_computer) field if that field is empty. If the fie...
Hi,We just migrated to ServiceNow OOTB instance in our organization and the initial discovery and CI population is almost done.To support the ongoing CMDB maintenance activites, we are thinking to implement a Service request form which users can subm...
Hi Team, I have some missing attributes in CMDB for application Services. Key fields are not updated (Empty) i want to get them updated by Service Owners, what is the best approach to get the updated in CMDB. ThanksBhaskar
I am trying to populate data with integration hub ETL class printer. I created one data source when I am loading the data cost is not getting populated in -prepare source data for mapping I changed the data type from decimal to currency when I loa...
I have recently migrated from SCCM2016 to the SCCM Graph connector. All the data are getting populated in the Import set table i.e sn_sccm_integrate_sccm_2019_computer_id, however, a few of the records are not coming nither in sys_object_source nor i...
What is the purpose of the Printer Queue table (autopopulated by Discovery)? The table seems to sit out there by itself and not certain where discovery gets the information (I assume Servers) but it seems there are no references or relationships cre...
Could you please provide me to guide for learning? And any learning suggestions ON CMDB
Please give an example on the same
Hi Guys, We have noticed that in our CMDB "Category" and "Subcategory" attributes are populated for some classes. But lot of CI classes are missing category and subcategory field values. Does anyone know what is the use of these attributes in the CM...
I am building a new import using IntegrationHub ETL and am wanting to update asset related fields as part of the transform map. These fields currently do not exist on the CI record and I don't want to have to create custom fields on the CI to populat...
Good Day All.My business is asking to register Cloud PBX in to the CMDB. I'd like to know what CI Class other customers are using for a PBX?Thanks in advance.
Imagine a class structure as follows:Config Item [cmdb_ci]Facility Hardware [cmdb_ci_facility_hardware]Furniture [u_cmdb_ci_facility_furniture]Desk [u_cmdb_ci_facility_desk]Table [u_cmdb_ci_facility_table]Chair [u_cmdb_ci_facility_chair]Lectern [u_cm...
Only Admins are able to view the CMDB Health Dashboard tab for scheduled jobs, which provides a list of calculated scores for completeness, compliance, correctness, relationship compliance, relationship calculation and top task generating CI's. Howe...
Please explain the following questions as well.1) What are credentials?2) In what phase of discovery credentials are used?3) How are credentials used ?4) What is credential affinity ? explain with an example.
Hello!I'm currently working on improving the data reported to our incident records for our facilities department but am hitting a road block. I have established child locations within a venue and was able to have the fields populate respectively in ...
