Cloud Resource Discovery
While executing cloud resource discovery we are receiving the error "Uncompleted partial payloads persisted in Discovery flow" - For Virtual Machine pattern. Due to this we are unable to fetch the all the records.
Forum Posts
Why are my changing relationships not updated by IH-ETL?
Many ServiceGraphs use IntegrationHub ETL for mapping data to CI's. Relationships are added and updated reliably. Example is the Meraki ServiceGraph which uses a single IH-ETL flow to process Organization, Network and Device information (all parent -...
Whatsup Gold Integration with CMDB
Hi, Has anyone worked on integration with Whatsup Gold with CMDB to get Network class details.
Tag a CI to multiple locations via customization
Hi folks, I have come across a sort of wierd ask from one of my stakeholders related to storing the data in CMDB. Currently, we have majority of CIs following the below naming convention and associated with respective locations<AppName> + <Location A...
cmdb_software_product_model deleting data
Hi i am deleting some records from cmdb_software_product_model and got following error, Background message, type:error, message: SoftwareModelName is not allowed because it is referenced in record SoftwareModelName within the Base Configuration Item ...
How to stop an event/notification from proceeding in a flow until a reply is made?
how does adding a condition on a notification stop the flow or re-start the flow. I am not trying to stop the notification from triggering I am trying to pause the flow when the notification is sent so that only proceed in the flow (generate the appr...
The percentage- in the CMDB health score , the denominator part is not populating correctly
Hello Can any one help me in this, For compliance audit score the score is coming to me in minus or it is coming 100% in green with no value in denominator. In audit rule when I create an audit rule with audit "type= compliance " , it is coming in mi...
Resolved! Disk Table Not Populated via SCCM Integration
Hi, I've set up our SCCM integration and we've been pulling data for quite some time now. The CI data mostly looks good, however we noticed that a bunch of models were created without assets under the manufacturer (Standard Disk Drive), which I now r...
What are the phases on the Discovery?
Hello All, Can you help me to know what are the phases on the Discovery, please? Thanks a lot
Reconciliation rule for SCCM and Tanium
Hello everyone,Want to get an opinion of designing reconciliation rules. If both SCCM and Tanium SG connectors are integrated with SN and fetching the same Computer CIs, ideally how to reconciliation rule should get defined i.e. which integration sho...
Armis and SNow intrgration
how should I form a by directional integration between Armis and SNow? Using service graph connector we can bring Armis environment data to Servicenow only by cannot send data from Servicenow to armis. So, is there any other way of doing a by direct...
How to enable ADME on Hypervisor's
Hi Team,Greetings Can someone please guide me on, how to enable ADME on Hypervisor's. How we can verify the ADME Setup on Hypervisor's. Is ADME support Hypervisor?
CMDB - Populate Assignment "Change Group" Groups for Principal CI Classes
I got the requirement - As a Configuration manager, I need to add "Change Group" formerly known as the assignment group info for all Principal CI classes so that incident and change workflows can route to the proper support team. The support team is...
Resolved! CSDM & Technical Services
Hi Folks- We're on our CSDM journey. As we're making good progress, we're stuck on how to identify/map/relate technical services via a Business Capability. We have designed our capability model not just what the business does, but also what our IT ...
Best practice to keep track of decommissions for Configuration Management team
Hello All, For an organization which is less matured with change, incidents, etc,..what are some of the best practices that configuration management can track the server decommissions? Does the configuration management team gets involved in CAB meeti...
