Hi All,We currently have 2 data sources (Let's call them A and B) specified in our Reconciliation definition in the cmdb_ci_hardware table. Datasource B (Priority is 50) is new and shares a common attribute with Data Source A (Priority is 100) which...
Hi,I've implemented AWS Cloud Discovery in ServicNow using credentials. I've a master account and 3 sub/member accounts. I've configured an IAM user in master account and provided it 'ReadOnlyAccess' policy and generated access key id and secret key ...
Hi guys. There are a lot of additional comments that I want to delete in multiple cases.Is there a way to delete additional comments for multiple cases at once? Thank you.
Hello Friends, I would like to prepare ServiceNow Discovery which shows me below:1. Total attempted IPs for discovery which responded2. IPs in CMDB , discovered at some point in time.3. IPs never discovered.4. IPs discovered incompletely. I feel that...
I got a very common question, me working on Rest API integration, I recommended client using dedicated Mid Server for the Rest AP integration ( Airwatch ) for Prod, Dev and Test but client agreed saying that we can provide dedicated Mid Server for Pr...
We just implemented the new SCCM Service Graph Connector (SG-SCCM) in development, upgrading from the legacy process. The new SG-SCCM import uses a different OS name than the legacy and causes it to flip back and forth with Discovery. Before moving...
Hi,Case:I have a relation in cmdb_rel_ci between a certificate called CERT1 and a Business Service called SERVICE1.SERVICE1 is parent and CERT1 is child.Relation type is depends on:Used by.For me it means that SERVICE1 depends on CERT1, and if CERT1 ...
I would like to add some groups of users in ServiceNow but just to keep these group's email added to CIs as they have to be notified if there is any change impacting the CI. It's not an ITIL group that will receive incidents or tickets, it's just fo...
Hello All, I want to make the Activity Stream list view on the workspace, Can anyone guide me on this?
Hi,I would like to understand what is the use of IP Network Class (cmdb_ci_ip_network) in CMDB?Though we are running the discovery scans, we do not see any information is populated in this table by SNOW Discovery. Do we need to enable any other featu...
Hi, I would like to Archive the Assets using the CMDB Data Manager. Currently I am able to Archive all the Configuration Items. But I am not getting what class or rule should be applied to Archive the Assets. If anyone of you have tried Archiving the...
In my PDI I've added the attribute 'ref_ac_columns=name;sys_class_name' to task and incident but still it does not show the class.
Hello!There is a new task generated on "cmdb_data_management_task" table. The policy of the task has the following Short Description - This policy is used by Dependent CI Management flow to delete dependent CIs which are orphaned. The CMDB policy typ...
Hi All,I have same requirement for multiple table in order to configure a related list. So there is a field: "Applies to table" on "sys_relationship" table. My requirement is to select multiple tables on this field as the query applied on all the tab...
Hi, We are trying to retrieve IP address / IP subnets from Infoblox by using "Service graph connector for Infoblox " but test connection is failing with the following error.Error Info# Unable to make a connection with Infoblox please check the creden...
