Hello,I would like to create a business rule when a computer is created in a certain location to assign a specific person in the owned by field. For example if the computer Is created through discovery with location Madrid to populate Mark as Owned ...
Hello,I am currently changing our plugin Integration - Microsoft SCCM 2016 to the Service Graph and I have one challenge, I need to update the server location based on the AD short code (data available in SCCM). For example:Ashburn => Short code is I...
Hi All,We have one requirement as, 1] We have 4 millions of records in the Product Models [cmdb_model] table and we have categories them by Model Number field.2] We have 634 model numbers which have 1000+ duplicate records for a single Model Number....
Hello, We are running both ServiceNow discovery and SG-SCCM integrations in our environment (Tokyo release). We are currently running into an issue where discovery is updating the assigned to field in the CMDB for computer class CIs. This in turn, is...
In the CMDB release notes for Tokyo there's a section about filter conditions on regular identifier entries: Configure regular identifier entries in identification rules with filter conditions Advanced options let you add filter conditions to regular...
Guys, help me on this point. In the step of selecting the "RAM" attribute, the option is not included in my list. How can I adjust the configuration so that this attribute is visible?
Hello all. I have an audit record from the [cert_audit] table that has some changes to be made and applied in an update set for deploying to another environment, but for some reason, all my changes are not being recorded in my update set.After clicki...
Hello, I am looking to use the CMDB data manager to manage Stale CIs in the CMDB. Instead of using the remediation rules and workflow which are difficult to maintain and improve. However, currently, we manage the life cycle of CIs by the attributes ...
Hi everyone, Hopefully this is the right place, because I'm wondering what kind of sorcery is messing up here.We have a customized catalog item for Software Requests and was working find before Utah, for example, we have the fields below:Caller (requ...
Hello All, Can anyone please share the dependance CI Class complete discovery diagram for any flow chat (Switch forwarding rule, switch port, Router interface etc.,) for us to understand clearly about the discovery.
Hi Everyone,I have written delete ACL on cmn_location where class is not Workplace Location, but I need to add condition when Associated tables have any records then deletion rule should not be applicable. Thanks @Ankur Bawiskar
Hi, More and more we are requested to register and maintain non-IT Assets like desks, chairs but also air conditioners, lightning equipment and so on. For several Working from Home projects this requirements becomes more and more a prio topic. As far...
I want to migrate a number of tables from one instance to another. When looking at the data, I can make an educated guess what field or fields should be the coalesce. However, how do I make sure? When I look in configure > table, but do not see any i...
Hello, The issue is that the old VM instance is Terminated (State) and Absent (Install Status) and now there is a new VM instance which should ideally have a "virtualized by:: virtualizes" relationship with the existing windows server. But the relati...
Hi gurusI found out at least 3 different tables for Chassis.Under Hardware table is one cmdb_ci_chassis which extends cmdb_ci_diskshelf_chassis which do not have any own columns. Then under HW-Computer - Server is another one cmdb_ci_chassis_server....
