Can we execute flow designer using business rule script
I want to execute flow designer using Business rule on Import set table. Is it possible to execute, if yes can someone help me on business rule script.
Forum Posts
Resolved! Total record number is not visible in the list view
Hi community ,i am facing a issue in list view , the table does have 4k record but the number is only showing 100 record if i click on next button its showing the next 100 record , please refer below:and also last page button is not visible.if i grou...
I created the query according to the example, but an error was reported during execution，in the CMDB Query Builder ？，
I created the query according to the example, but an error was reported during execution， Example Navigate to All > Configuration > CMDB Query Builder.Click Create new. Enter a Name - All servers with a connection to a DB. Choose CMDB Query, and cl...
Resolved! Retire a C.I. and the Child C.I.'s are not updating
Hi Folks, When I retire a C.I., the child relationships do not update. For instance, when I retire a computer, the child hard drive does not also mark retired. This seems like it should be automated. What am I missing? Is their a OOTB rule for this t...
AWS Service Graph Connector looking for SSM when not configured on all environments
To provide more context: I have over 100 AWS accounts and the Assume Role for AWS SGC is only applied to 4 of them for testing. I can run AWS SGC diagnostic tool and get 200 on everything with my 4 accounts that are setup. My issue is that with the r...
Handling of retired business application / application service with active infrastructure?
From a process related perspective, how do your organizations handle a business application's status when it is no longer in use but its child application service has mapped infrastructure which must stay operational for X amount of years due to regu...
Switchport Display Values
Most of the switchports (dscy_switchport) use the display value from the interface_name column. They are typically in a format like Ethernet19/1 which does not have the switch or router they are from. Our engineers were hoping that switchport records...
Resolved! Transform map field script to map with sys id
Hello All, I have 2 model category with same name as Tablet device in model table and . I want to map only one model category(reference field on model table) in model table transform map when there is import which is correct and we don't want to map...
Partially Exclude CI From Discovery?
Hi all, Needing some advice how to tackle a scenario that I am encountering on our network. We have various types of devices such as UPS devices where they are discovered via SNMP but also have other interfaces such as an HTTP GUI or an SSH shell ava...
Resolved! Why do we have cloned descendant elements in the CMDB?
Sometime between Fuji and Madrid, probably closer to Fuji, ServiceNow quietly changed how the Dictionary Entries were populated in the CMDB, introducing the concept of "cloned descendant elements". With cloned descendant elements, there are distinct...
Choice Action functionality in CMDB Integration Studio Application Data Source
Hi, In transform maps, ServiceNow has a functionality to select Choice action (Create, Reject and Ignore) for reference/choice field mapping. Do we have such functionality in Robust Transform IntegrationHub ETL. We are facing this issue in Service Gr...
How can I setup ServiceNow to allow us to pull data into Splunk?
How can I setup ServiceNow to allow us to pull data into Splunk? We are NOT looking to do the push integration with the ServiceNow Event Table. AKA create tickets from splunk. We only want to pull information in, particularity the CMDB.How can we ac...
Fortimanager integration with ServiceNow
Hi Community , does anyone have done the integration ServiceNow with Fortimanager.if yes can you please share some doc which can help us through .
Stop SG-SCCM to update Serial Number
How can we stop Service Graph Connector for SCCM from updating the Serial number? The integration is successful but its sometimes updating the Serial Number value to some other invalid value comming from SCCM. i want to stop the update if the value i...
