I am trying to get access to newer versions of the Font Awesome Icon fonts from within my instance. I already have this working by using the attachment table and referencing the font files from the attachment table in the stylesheet for my servic...
what would be best role to provide read only access for cmdb_ci_server table for api user ?
Hi Team, Good day! In our instance we purchased only 1200 ITOM license but we utilized 1700 license. We need to minimize it.So, I have been change the state as "Operational status" and "Installed" as "retired".If this will reduce the ITOM license, or...
I am working on an extension section where I need to pull a file from the device and trying to pass it down to Pattern Pre/Post Script (When to execute = Post sensor). In this process, I pull the data and storing it in pattern table>column but not su...
Hello, I am trying to integrate Service graph connector for Solarwinds with ServiceNow but I am getting below error message. Please anyone help me on the below error and how to resolvecom.snc.process_flow.exception.ProcessAutomationException: Error c...
We have a problem with one field ip_address. Field is added to the form in a default view through form layout This field is also added via form designerWe've checked client scripts, ui policies, acls, dictionary entry, table settings as well - nothin...
Hi,I would like to know is there way we can use the TAG mapping for on Premises Servers (Non-Cloud).If the Server team's tag the servers just like as Cloud team does. Will the Discovery will able to scan the tag key values of the on Prem servers?What...
Hi, Implemented Event Management with source PRTG tool, We been received events on Event Rules and those rules are captured in "Unresolved Objects" and consume Licenses.These entries are available in License Usage table "em_unique_nodes", since these...
Hi, Is there any way to get this presentation in pptx format? CMDB Best Practices session
HiWe installed and configured the Service Graph Connector for SCCM in QA. We then checked the Computer table mappings using ETL IntegrationHub. We noticed the attribute named ‘Valid’ was missing from all Serial Number Lookups.We added the attribute,...
I have a field on a custom table which is of type Choice. I need to convert it to a type String.In my nonprod instance, I was able to make the change from Choice to String in the dictionary entry. But the field still appears on the form as a choice...
Hello, I am looking for best practice to configure SSH credentials. Br,
Hello everyoneI have a client who wants to do automation for the growth of virtual machine disks, the idea is that we create a request through the service portal, a Request Item, I am working on a flow in which I plan to invoke the integration toward...
Hi All, This question is related to the IntegrationHub ETL also with Robust Transform Map. The requirement is such that the while "Prepare and Preview data" in the Prepare Source Data for mapping, I have created a new field which is called "DeDuplica...
I am trying to build a catalog item that will select an IBM Websphere record on a server. I would like to select the server on a variable and then only show the websphere records with a runs on relations with that server on another variable. I need t...
