Hi Everyone, Is it possible to create an interactive filter based on the Dependecy Views.I have a Parent Application CI which has children CI's created in dependency views.I want to create an interactive filter for my incident dashboard, so that when...
Hello everyone, I wanted to know if you have any idea of how to approach this condition in flow designer, I think there's some scripting needed but I'm not sure. the conditional is the following one: and this is all I have until now:
Can we discover Asset Tag in CMDB? Is there any way to populate Asset tag information. We are using ServiceNow Agent Client Collector (ACC) for discovery in Client network.
Hi All, Requirement: Value of 'IMEI' field of 'cmdb_ci_handheld_computing' table is to be synced with custom field 'IMEI' on Asset table. Current Configuration:We are getting our organization's Mobile phone's data through Intune Spoke to 'cmdb_ci_han...
Are there any other possibilities of the network gear Discovery pattern using IP traffic to build relationships to CIs including printers connected to an IP switch , any best practices to build relationships around this front. Currently the relation...
How to read the Suggested relationships in ServiceNow? From top to bottom, or from bottom to top? Consider this OOB suggested relationship. It is clear that Unix server 'RUNS' the Database (so I assume we always needs from top to bottom) Now consider...
Has anyone created CI's for Integrations (the integration itself) relating them to the systems that are being integrated? Is there a class for Integrations (I search product docs and did not find one). Just looking for how others have managed their...
My PDI is on the Utah version. I am trying to import data using Robust Transform Engine and every time I run it throws the below error:java.lang.RuntimeException: Table name:sys_rte_eb_operation is not a valid RTE Entity Based Operationat com.glide.r...
I have created a subflow for attestation. I want to trigger this subflow for my CMDB Attestation policy. I'm unable to select the flow despite creating a new Action Category and selected it in the flow for attestation. Please advise!
How to use basic auth credential type in ServiceNow discovery?
Hello All,I need to prepare design for Orphan CI Remediation task workflow.Can you suggest the guidelines to follow for the same or any use case for orphan ci remediation task workflow design or creation. Kind Regards,Sarths21
How to delete records on Quick Links from the table: sn_cmdb_ws_quick_links?Delete Operation that we see on the List and form view doesn't work. Active field is also not working as expected (It doesn't switch from False state to True).Kindly suggest.
Hello Community, We recently implemented ServiceNow Discovery and have a few questions about how Discovery maps Hardware Model data. We noticed that our Discovery user is creating Hardware Models, but we're not sure if the data is landing in the corr...
I would like to understand what ServiceNow uses for discovery and how it differs from SNMP based Discovery. We want to understand why SNMP is not the default mechanism and what we would get or miss if we were to use SNMP as default. For ex:- if we a...
Hi, i need to create CMDB Data Manager policy to automatically process CIs life cycle event along with the policy type and filter criteria. When an IP Address is assigned to a DNS-Name, the status of the DNS-Name shall be automatically set to "instal...
