How to pull a list of servers having a particular application installed in them
Is there a way in which list of all the servers in CMDB that have any version of JAVA installed in them?
Forum Posts
Resolved! existing record validation on String Field
Hi All, I have an catalog item to create business Application .Business application is inserted after approvals. There is field as application name in catalog item which maps to Name field field of Business application in service now.I want when user...
Resolved! CMDB Calculation
Hi Community, We have an Application Service that is marked Operational Status = Retired and the related Business Application is Decommissioned. However, Service Availability Results are still being generated. The active record appears to be in servi...
Create a CMDB remediation rule
On Zurich version, I can't find any way to create a classic workflow in order to configure a CMDB remediation rule as it requires a workflow referencing the wf_workflow table not the flow designer. Any clue?
Resolved! Kindly provide correct answers for below:
What is the correct relationship between an Application and a Server in the ServiceNow CMDB?A. Application > Runs on::Runs > ServerB. Application > Uses::Used by > ServerC. Application > Used by::Uses > ServerD. Application > Runs::Runs On > Server ...
ITOM
Pre-sensor script "WAPs - Pre" failed due to: TypeError: Cannot convert null to an object. how to resolve this issue provide some thing to resolve this
Resolved! CIs reverting to cmdb_ci_computer due to Discovery classification
We are observing that certain CIs are consistently reverting back to the cmdb_ci_computer class after Discovery runs.These records were previously classified under other classes (should be classed as Windows or Linux servers - depending on the operat...
Resolved! A business application uses Gen AI: how are others modeling this?
I want to start identifying Business Applications that consume Gen AI. How are others doing this? My user base wants yet-another attribute. I am moving towards a related Technical Service/Offering. Is anyone tackling this yet?
CMDB Data Manager -Certification Group not visible
Hello Experts, I am trying to select a GROUP from sys_user_group in Policy Creation for Certification.But that Group name is not populating in below. Thanks
Create newer report/data visualization from CMDB 360 Saved Query
I have a few different saved queries within the CMDB Workspace (CMDB 360) that will identify Computers and Servers that are discovered by one source but not from another source. I know that it is possible to schedule the query (which I have the chec...
Database information storage details
Hi Experts,Need help regarding database storege tables I have below types of Databases and instances MSSQL DB(OnPrem) / MSSQL DB INSTANCE (OnPrem)AZURE SQL DB / AZURE SQL DB MANGED INSTANCE AZURE POSTGRE SQL / AZURE POSTGRE MANAGED INSTACE We don't h...
Need help understanding CMDB Workspace UI action Button rendering in ServiceNow.
I’m working on adding a “Create Change” action for "cmdb_data_management_task" in CMDB Workspace. Existing “Cancel Task” action is working and appears in the list action menu.I traced the implementation and found it uses:- Declarative Action Assignme...
CMDB Compliance Score
Hello, We are looking into implementing the Compliance Health score for the CMDB. I am trying to understand how to best use this and how to ensure Compliance brings additional value that can't be accounted for through Correctness and Completeness. Wh...
Compliance Score not visible.
My correctness and completeness score are visible, but compliance is showing NaN. When I navigate to Dashboard I get "Job completed however there are no CIs to evaluate".
How to remove info message from the change request form
Hi, There are error and info message popping on the change.We have a custom BR on sysapproval_approver table which is showing the error message 'Approval invalid - change implementation window expired' if someone tries to approve the CR after the imp...
