CMDB Compliance Audit - Depends On field is failing
Hi All, CMDB Compliance Audit - Depends On field is failing even though Depends on is clearly defined. Has someone remediated that, if yes please let me know.
Forum Posts
Resolved! How to migrate data from CMDB-C to Servicenow
Hi All, How we can migrate data from CMDB-C to Servicenow?? CMBD-C is BMC Remedy Data base which is having Different Sources(almost 20+ data sources). Our goal is to get all the data from different sources to servicenow target tables? is there any OO...
Restrict Dropdown for field of type Table Name
I have this dropdown of tables, it is a dictionary field of type table name.Now I want to restrict this to only have non sys tables but also include database views, is there any way to do it?
How use Temporary entity
HiI have a question about temporary entity. In what cases would you use an temporary entity in an ETL definition?In the condition script for an RTE mapping, I created an temporary entitybecause I couldn't obtain the value of the input entity, and the...
MongoDB Discovery flow
We have a requirement to discover the MongoDB Database. Can anyone please explain the complete flow of it like which probe or pattern it use and how we will trigger it?
Resolved! Deletion of 3.0M records from resource table
I'm working on cleaning up 2.5M records from a CMDB table and have tried tried multiple approaches such as Background script, Data manager policy, cleanup table option, direct delete from table list view , but each has performance impacts or takes to...
CI is not getting retired via CMDB Data Manager in Development Instance but in QA instance.
Network Adapter CI is not getting retired via CMDB Data Manager in Development Instance but getting Retired in QA Instance.I have created a Retirement definition then created a Policy after that i have executed Scheduled job...It works perfectly fine...
Discovering Windows Server in DMZ
We're trying to set up Discovery for our DMZ, our security team has given their blessing to open up the needed ports between our MID server and the DMZ but only the bare minimum needed for discovery to work properly. I've read a bunch of KBs and art...
Tags for on-prem configuration items
My company has a vast number of configuration items. For the cloud-based CIs, we have tagging guidelines so the tags are ingested into ServiceNow during Discovery. For on-prem CIs (not discoverable) we are finding that support groups do not have th...
Resolved! Checking user role in flow designer
i wrote the script that selected user has the admin role the the flow should be continue. here when tesing i am getting this error message. "Error: Cannot read property "variables" from null,Detail: Cannot read property "variables" from null"
Do IRE Calls honor ACLS against CMDB tables?
Hello friends, We have configured READ ACLs in CMDB, want to ensure if those READ ACLs are honored/followed by IRE Calls. Query Before Business Rules are honored, but not sure of ACLs. Anyone has any thoughts? Thanks,Rahul
Hardware status and Substatus OR Install status on CI-classes with Hardware devices
Hi,I am facing a possible issue in the use of Hardware status and Substatus versus Install status. Following the documentation Hardware status and Substatus should be used on CI-classes that contain hardware CI's while Install status should be used i...
Resolved! CMDB Data archiving
Hi all, We are thinking of setting up archiving rules for our CMDB tables using the CMDB data manager to archive CIs if they haven't been discovered for 30 days. Can someone confirm if an archived CI comes back to life (discovered again), will th...
Roles require to create an application in cmdb_ci_appl table
Hi All,We manually create applications in cmdb_ci_appl table (class = application), for this we have created custom ACLs. What is the OOB role required to create apps in cmdb_ci_appl manually. Thanks!
Resolved! CIs being evaluated is not the same in CMDB Workspace Health Dashboard
Hi, Back when we are still CMDB Health Dashboard in Washington DC to Monitor triple Cs, we are getting the same number of CIs being evaluated for each KPI. However, in Yokohama we are now encouraged to use CMDB Workspace to monitor triple Cs. I can s...
