issue is this " servers have missed patching via automaion . 129 windows servers have missed patching even when the schedule field value was available in snow tool. why the patching was skipped for these servers. What should be done to resolve this...
Hi team,For the table cmdb_ci_sim_card, i want that only 2 attributes (sim type and mobile number) should have edit access to only those users who are part of the support group in the sim card record. For that i have created these 2 acl's but these a...
Hi All, Greetings, I have setup Azure integration in test instance for two test subscriptions and getting all the Azure resources along with other the 9 subscriptions, VMs, Software, Database, Linux server, Windows servers, Resource groups etc.Issue:...
Hi Everyone, I have a requirement to configure the Compliance Workspace similar to the Service Operations Workspace behavior.Specifically, when a record is clicked, it should open in a new tab within the workspace instead of replacing the current vie...
Hi All,We have observed that around 10% of the stale remediation tasks are getting closed without going through the remediation process. We have implemented a custom remediation process using a scheduled job that runs periodically under the System Ad...
Hi everyone,I'm working on a project to manage CI Relationships in a Configurable Workspace. I've successfully created a Declarative Action (List Action) on the cmdb_rel_ci table.The Current Situation:The "Add Relation" button is already visible on t...
Hi,I got stuck at task 13. I did all the requirements but cannot see any orphan CIs in the list. Need help with this. I thought if instance was a problem and terminated it and requested a new instance. Still same issue with the new instance. Can't s...
Hello folks, I am unable to complete this task due to authentication problem of windows credentials.My mid server and process classification is up to the mark but i am getting authentication failed every time i test my credentials.
I want to exclude databases with the role DR from the staleness metric calculation,so that only primary and actively discovered databases are evaluated for data freshness and quality."DR databases are excluded from the staleness metric calculation l...
Hello, I was trying to setup the SOM module on my PDI(Yokohama). I have installed all the necessary plugins and have also loaded the demo data. I went to the business portal to test the product catalogs, but when I'm trying to open it, i get this(no...
I want to update the staleness rule so that database CIs are marked as stale only when their associated server is in an Installed status Database CIs are evaluated for staleness only if the related server is in Installed status. Please share how to i...
Need to know which script is triggering this event - cmdbdatamanager.tasks.created.
I have added new pattern for classifying and updating thin clients, While running pattern discovery i got "Ci Type was not found in Knowledge base"error, what does this error mean? Can someone help? i have attached , i have attached the image.
I am looking for assistance on below issue identified in an environment (PROD): * It has been identified that there are duplicate choices for alm_asset.substatus field on sys_choice table* These duplicate values have same label & backend name * Howev...
Hey-oh! So it seems that ServiceNow decided to remove alm_asset from "glide.identification_engine.non_cmdb_tables" - property Why was "alm_asset" is removed from the system property "glide.identification_engine.non_cmdb_table… . Raised a case to HI ...
