Hi,Can someone help or suggest some turn around solution for my below issue?My CMDB CI Lookup Rule " Cloud Resource ID" is behaving weird. First time it's not creating new CI if cudn't find a match. instead of it, it's assigning to a bad CI which is ...
Whenever I am registering for the exam, after accepting the terms, it is stuck in that page, and whenever I press cancel, it is saying URL too long.Please suggest.
Hello, I was wondering if anyone has as of yet used the Data Certification experience in CMDB Workspace, and have been able to also configure Notifications (email or Teams) that would go out to each user that is getting a certification task. We used...
Hi All, We have few IDRAC devices in the Out of Band devices and its tied to the Host CI from cmdb_ci_computer table. But there is no relationship created between the IDRAC and servers tied to them OOB. We want a relationship created from Server to ...
We have just upgraded to Zurich. Patterns and plugins are up to date. But after the upgrade I am seeing that anytime something is discovered with a database or active directory discovery stalls. ECC Queue looks like it's sent and recieved the payload...
I have added a variable editor to the Catalog Task (SCTASK) layout. I have a catalog item: Onboarding. When this catalog item is submitted, its related SCTASK record is created through a workflow.In the workflow, some catalog tasks are created using ...
Hello,Receiving the below errors when updating information on Hardware Asset Form or Business Application form. PFB screenshot. How to fix this? Appreciate the helpThank you
Hi All, Im working in my PDI trying to understand Life Cycle Stages and Status in the location table - cmn_location_listWhen trying to update Life Cycle Stages field I get error message "invalid life cycle stage and stage status combination error mes...
In the cmdb_ci_hardware table, the internet_facing field is available out‑of‑box (OOB) and defaults to true.I have seen community discussions mention using the CSDM data classification on Business Applications or Services to derive whether something ...
I have a requirement to build a dashboard to display data policy executions in a list. I was able to set a filter to display data policy executions that pertained to a semi annual vendor certification policy but the executions seemed to have disappe...
Hi Team,We have integrated ServiceNow with Microsoft Intune using the Service Graph Connector. The integration is working fine, and device data is syncing successfully.We now need to map some additional fields from Intune to CMDB, which are already a...
I would like to understand the estimated configuration effort (ETA) for implementing ITOM and the chatbot component of ITSM Pro. Since I do not have much experience with ITOM and chatbot configurations, it would be helpful to get a rough estimate of ...
I can't get passed the validation for SNPI - Import CMDB Data. I get his error - Did you correctly import 6 CI relationships? I don't know where to go to make the correction.I initially did the steps below and created transform map.
Hi, We wanted to track Completeness and correctness for all major CI classes and I have challenges to track this for Virtual and Physical Servers since both are residing in the same place i.e) cmdb_ci_server, Operating System layer- cmdb_ci_win_serv...
I have a requirement to set up the CMDB Health Dashboard to ensure accurate data is reflected in the Completeness, Correctness, and Compliance tabs. I would appreciate assistance from someone with prior experience in implementing and configuring this...