Resolved! CMDB
Is there any link which provides me with consolidated information on CMDB
Forum Posts
ServiceNow Intune integration
Hello all, We are working on an MS Intune integration and are facing the issue below: We have scheduled jobs that run every 11 hours to fetch the latest data from Intune. While the data is being inserted from the source table (i.e., staging table) in...
Clarification on VUL Closure Logic When VITs Are Closed
Hi Community,I have a question regarding the Vulnerability Response workflow in ServiceNow:All Vulnerability Items (VITs) under a remediation task are closed, but the associated Vulnerability Group (VUL) remains in an Open state.How does the VUL tran...
MID servers down after upgrade
Hi All, We’ve observed that several MID Servers are currently down following the recent upgrade. To address this, we plan to reinstall the MID Servers. Could you please advise on any precautions or key considerations we should keep in mind during the...
Need to Setup Tanium in my PDI, but Can't Locate Plugin
In my PDI (Yokohama) I am trying to replicate an import to CMDB from Tanium, but can't locate the plugin. Is it possible to do this in a Personal Developer Instance?
When an incident is assigned to a person and he has not written a worknote within 30 mins trigger an
When an incident is assigned to a person and he has not written a worknote within 30 mins trigger anemail to the manager, write a business rule for it.
Any alternatives to CMDB baseline?
I know that CMDB baseline is deprecated - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829681 Is there any alterntatives for non-admins? IT analysts wanted to use this feature on the form.
Resolved! Transform Map Coalesce Fields not Applied post Zurich
We have a weekly transform map that has decided to break one day after updating to Zurich. We have the coalesce fields set to include "assigned_to" but when you check the activity stream of the records created they would jump from one user to another...
Issue with creating new rules to avoid duplication asset record on CMBD Computer table .
Hi Team, Need help in fixing the duplicate records in cmdb computers table how to merge the duplicate records and avoid duplicate entries in future.
Discovery of configuration items using the Personal Developer Instance
Dear ServiceNow CMDB Community. Has anyone tried to use the Personal Developer Instance to discover the configuration items (CIs) on their local home network?
What's New in the Zurich Release for ServiceNow Machine Identity ACL
Hello All, I have seen very good video for Zurich Release for ServiceNow Machine Identity ACL, If any one need to know please go through once before going to start inbound integrations and Machine Identity ACL how to configure, how its working & ben...
How to enable "show records" in reports present in cmdb data foundation dashboard
HI Community, I have a requirement where i need to enable this options (shown on screenshot).In CMDB Data foundation dashboard (OOB) there are many reports when i opened one ex; Hardware CIs missing serial number in that i can see the thing called sh...
Help me understanding Choices in ServiceNow platform.
Hello team, I would like to understand how Choices work in ServiceNow platform. E.g. There is a field named Discovery Source in CMDB tables, do we need to add choice for each and every table in cmdb? Or adding at parent level is enough? What I notic...
CMDB
I'm starting CMDB from the scratch.What is the first concept I need to master?
Resolved! Group By count is not matching total record counts
Hello friends, Today i noticed that when I did the group by against the filtered CIs listing using field Discovery Source. What I noticed that discovery source grouping count mentioned in parenthesis is not matching against the total records count wh...
