how to plug in cloud discovery
how to plugin cloud discovery
Forum Posts
How data stores in sys_object_source table (SCCM)
How data stores in sys_object_source table (SCCM) For SCCM, I'm not sure how data is getting stored in the sys_object_source table.. There are other tables..which acts as staging table and target tables.. but I'm unsure about sys_object_source table....
Best Practice
Hey Servicenow Community, Can y propose some best practices to complete the Trainings on the platforms. Thanks in advance
Issue updating email domain in Intune Integration setup
I’m using the OOB Intune Integration for device sync. I added logic in IntuneIntegrationUtil (in invokeAction) to replace email domains from @xyz → @abc. The update works successfully in the sn_intune_integrat_devices and sn_intune_integrat_device_r...
Need pending CIS which dont have relations
we have two tables a and b which is having relation used by::uses , 'a' is having 504911 cis whereas 'b' has 515963 and we need to find the "B" Cis which dont have relations
Resolved! CMDB - CI Proposed Change
I have a request to enforce certain mandatory CI Relationships when submitting a proposed change for a CI. For example, our Servers require a relationship to an Application Service. I am not sure how this can be enabled using CI Class Manager, Sugg...
Resolved! Linux Server Discovery issues since Zurich upgrade with cmdb_ci_lvm_pool_member
Hello, I hope someone can help with some issues I'm facing with Linux Discovery since Zurich upgrade one month ago. Discovery of Linux shows Classified, but with this message: "CI Pattern completed but failed some post-processing steps, Pattern name...
Resolved! Incorrect data population
Hi All,We have identified incorrect data in the cmn_location table that appears to be originating from an external import. I suspect the LDAP User Import is the source; as shown in the attached image, the location is being mapped from the physicalDel...
CI Model categories
Can someone help to understand the relation/differences on the below 3 scenarios 1)Few CIs showing Model category-Computer under hardware table where as class as "windows server" under computer table. 2)Few CIs showing as Model category-Windows Serve...
How can a requester with the CMDB_Read role be granted read access to the core_company table?
A customer using only ITOM Visibility is configuring a dashboard feature to enable filtering by Company.They set the core_company table as the filter source; however, users with only the cmdb_read role were unable to see the filter list.To resolve th...
cmdb_ci_ip_network Class in CMDB
Hi,I would like to understand what is the use of IP Network Class (cmdb_ci_ip_network) in CMDB?Though we are running the discovery scans, we do not see any information is populated in this table by SNOW Discovery. Do we need to enable any other featu...
'CMDB Data Foundations: Set the foundation for AI-ready IT operations' training posted on 09/12/2005
Hello, Where can I find the presentation that was discussed during the 'CMDB Data Foundations: Set the foundation for AI-ready IT operations' session posted on 09/12/25 on YT? Thank you in advance.
Multiple Printers in the Environment are showing up as duplicates of each other.
I have Several Printers that are showing up in the De-duplication Dashboard. They have the same Name, But Different IP addresses and Serial Numbers. I have attached my Identification Rule as well as my Related Entries. I am newer to CMDB and any he...
What are best practices and recommendations creating CI for cloud services, like PowerApps
Hi there, Would like to know from our beloved community any best practices or recommendations when creating CIs for cloud services, like Microsoft PowerApps and any application/service created with PowerApps. We are not using Cloud Discovery. I was j...
CMDB Relationship Cleanup
Hi All, In CMDB relationship table (cmdb_rel_ci),I have total of 4 Million relationships for which parent is non-operational /retired or child is non-operation/retired .SO we want to clean this data with removing these stale/orphan relationships. Als...