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Discovery Cisco Wireless Access Points

Hello,I am trying to discover our Wireless Access points but they do not get discovered. The ports are open. We discover the switches and routers, but WAP could not be discovered. Has anyone found a solution for that. Our Discovery Patterns plugin is...

Renaming the business service and application services

What is the best business approach for renaming the business services and Application services attached to it . My Stalk holders want to submit a request to rename the business application and application services attached to the business application...

pavan9885 by Tera Guru
  • 521 Views
  • 2 replies
  • 1 helpfuls

Resolved! Nested reports

Hello all, 1 i am not sure what instance / version of SN i have. The stats view is blocked to me. I also cannot see the database view either also restriced.I want to create a report to add to my dashboard where i can see the followingParent is Applic...

kg4ult by Tera Contributor
  • 1978 Views
  • 6 replies
  • 1 helpfuls

Unable to see Intune Set up under SGC

hello, Any idea if PDI is on Yokoham instance, what is required to enable Intune integration ? Currenly in my PDI I was able to download free conntector for SCCM, Azure, AWS , JAMF. However I dont see any specific connector( trial ones) in Applicatio...

Resolved! Missing sys_id field in cmdb_ci_server table > LIST view

Dears,   Found this really weird, i couldnt find sys_id field in the list view on the cmdb_ci_server table either on 'list view' or in 'form view' not really sure were it exists ?   cant find the field in the table definition too ? any idea were its ...

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onAfter transform script in Integrationhub ETL

Hi We have a onAfter transform script that updates various fields on child tables, sample script below. We are now trying to convert this into Integrationhib ETL, so we can use IRE. Other than creating Multiple conditional classes where I can set con...

Content of the CMDB class cmdb_ci_server_hardware

Hi , I'm wondering what type of items should be put in the class Server Hardware (cmdb_ci_server_hardware).This class is not defined into the CMDB Tables description page of the documentation.In this documentation, there is the description for the cl...

Amar_Be by Kilo Sage
  • 445 Views
  • 1 replies
  • 0 helpfuls

ACC agent not populating installed software

Hi ALL,Acc agent is not able to discover installed software for windows machine.SAM plugin is already installed even then  the installed software is not populatting under related list, Why?Can someone please suggest how to get that?

ssr99 by Tera Contributor
  • 1530 Views
  • 3 replies
  • 1 helpfuls

IP address are getting deleted by system

Why are IP addresses being deleted by the system some time after they are discovered? I see many IP address records in the deleted records. Is there any OOTB functionality that deletes IP address records? I have reviewed deletion strategies (mark as ...

p_n by Tera Guru
  • 375 Views
  • 3 replies
  • 0 helpfuls