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Zipping JSON in servicenow

I'm trying to develop a use case where my app needs to form JSON on the servicenow and zip that JSON and send it to an external API. Despite multiple attempts I'm unable to find a workaround. I would love to know if there is something we can do to zi...

SwastikC by Tera Contributor
  • 554 Views
  • 2 replies
  • 0 helpfuls

Widget Data Mismatch in CMDB Workspace

<p>I’ve noticed an issue in the CMDB workspace where the widgets are not displaying the correct data as per the applied filters. However, when I open the individual widgets, the data inside appears accurate and aligned with the filters.any idea how t...

ds385018 by Tera Contributor
  • 382 Views
  • 1 replies
  • 0 helpfuls

Agent Client Collector Queries

Hi All ,  We have recently set up the Agent Client Collector (ACC) in our instance, and the agents are up and running. I have a few observations and queries where I need your assistance:Observations:Discovery Source for Software Installation Records:...

MDAQUIBK by Tera Contributor
  • 730 Views
  • 2 replies
  • 0 helpfuls

cmdb_ci_cloud_service_account table missing

I recently tried to install SentinelOne, and it showed that the cmdb_ci_cloud_service_account table was missing, I already installed Cloud Services Core but this is still not showing. Should I install a different plugin?

erickgomes by Tera Contributor
  • 904 Views
  • 2 replies
  • 0 helpfuls

Resolved! Need Help on Catalog client script

Hi Team, There is one  variable A-  type -select box in the catalog .This select box  have option 1,option2,otions3,option4. This Catalog variable is part of variable set and variable set is configure in multiple catalog ,Now I have added 2 more opti...

vinitaraico by Tera Contributor
  • 707 Views
  • 6 replies
  • 2 helpfuls

Discovery Fundamentals On Demand- Create Credentials

I am learning Discovery Fundamentals on Demand training and part of that there is a task to create credentials but when I am trying to attempt that task with below provided details, credential is not testing successfully and I am getting Authenticati...

BhupendraSN by Tera Contributor
  • 1607 Views
  • 11 replies
  • 3 helpfuls

Custom CMDB table naming standards

In the CMDB Data Foundations there a KPI for custom table naming standard and in the Service Now Health there is a mesurement for custom table that are not part of an application.  I have tried to create a custome CMDB table with in a application usi...

pbels1 by Tera Contributor
  • 371 Views
  • 3 replies
  • 0 helpfuls

Snow and ServiceNow Connector

Hello, I hope this is the correct area to ask this question. The company I work for has Snow License Manager (part of Flexera Group) and we have ServiceNow . We use the Snow connector to feed our ServiceNow CMDB with Asset and Software data. The CMDB...

Freddy6 by Kilo Contributor
  • 380 Views
  • 1 replies
  • 0 helpfuls

Provision Department ID to Department on sys_user table

I am trying to provision users with a custom field.In our Azure AD / Entra ID, this is called hdsDepartmentNumber We want this ID to uniquely identify our different departments, in order for our deparments to have the same names, but being unique ent...

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kristianden by Tera Contributor
  • 485 Views
  • 2 replies
  • 1 helpfuls