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Resolved! Credentialless discovery disabled but continues to discover?

Hi folks,  As per the subject, our instance (Xanadu) has Credentialless discovery disabled in the system properties but occasionally I still see SQL instances pop up that have been created by it. Am I missing another setting or piece of functionality...

Resolved! CMDB DataCertification

What happens to a CI once you click certify, in other words how does service now know the percentage completed on the cmdb certification task table? How does service now know to move the the CI on the cmdb certification task from Review Not Completed...

cwring by Tera Expert
  • 816 Views
  • 4 replies
  • 0 helpfuls

CNO 2.0 Informer Lifecycle

How have others handled the CNO 2.0 Informer lifecycle? For example, we have AKS clusters that are decommissioned and have the informer installed. ServiceNow is not receiving any kind of update when the cluster is destroyed.Are you simply deleting th...

RickMann_0-1750864664321.png

CMDB Health Dashboard showing .aNK instead of numeric values

Hi, anyone here experience the widget in CMDB Health Dashboard showing .aNK instead of numeric value for a specific user? I tried giving the impersonated user the same roles and groups as my admin account, tried removing the location as well, but it ...

ChrisMayaa by Tera Contributor
  • 291 Views
  • 1 replies
  • 0 helpfuls

ThinClient Integration

Hi All,  I happen to find ThinClient Integration in a client ServiceNow System documentation. Can someone help me out on what's exactly is ThinClient? This is first of the type I heard. Module Scope: ITSM Thanks and Regards

AnkurBaruah by Tera Contributor
  • 283 Views
  • 1 replies
  • 0 helpfuls

CMDB table Object ID

HiWe're considering discovering Azure resources.In the ServiceNow CMDB table there is an identifier column called Object ID.What Azure column is stored in Object ID ?Thanks in advance.

HS7 by Giga Guru
  • 441 Views
  • 3 replies
  • 0 helpfuls

Storing X509 Certificates in CMDB?

Hello, we are currently looking to migrate our contract tables over to SN. Right now, X509 certificates are stored in the contract table as well. I do not have access to any public keys or attachments -- only the key/attribute pairs that define this ...

danielgeorg by Tera Contributor
  • 420 Views
  • 3 replies
  • 0 helpfuls

Resolved! Relative Operator in Filter Condition

Hello,Is with Relative Operator, if we select After or Before so does it mean by default gives filter conditions as (on or before) & (on or after) If not, then please guide how we can achieve this (on or before) & (on or after)

mid server install in my PC

i have window Version 10 in my laptop. i have download Washington mid installer in my laptop which is not support. it say it required window's version 12 or more. How can install mid server in my PDI. Can you please anyone suggest?? 

mid server installation issue

i have window Version 10 in my laptop. i have download Washington mid installer in my laptop which is not support. it say it required window's version 12 or more. How can install mid server in my PDI. Can you please anyone suggest??  

shid077 by Tera Contributor
  • 361 Views
  • 2 replies
  • 0 helpfuls

Resolved! Reusing CIs Across Different Monitoring Tool

Hello,If CIs are created using the Service Graph Connector (from Dynatrace), can those CIs be reused by other monitoring tools like AppDynamics, SolarWinds, or Nagios when sending alerts into ServiceNow?Or will each tool typically result in separate ...

IrdinaNajwB by Tera Contributor
  • 653 Views
  • 3 replies
  • 4 helpfuls