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Resolved! ETL Multiple Input/Output script

Hi, I'm using  "Integration hub ETL" and trying to add in additional fields for the output data (for an existing transform). However, I have not been able to do that. I was expecting this to be available in the "Preview and Prepare data" step.Any adv...

Resolved! How to update CMDB Task created by

How can I update who is listed as creating the CMDB data management tasks? When a CMDB task is created from our data management policy, it lists the system admin who created the data management policy as the creator of the task. Additionally, our dat...

MirandaP by Tera Contributor
  • 769 Views
  • 2 replies
  • 1 helpfuls

Resolved! CMDB Data Management Attestation task view

I am creating attestation task through CMDB Workspace - Data Manager. While opening the CIs to attest, the view that is enabled is "Explore CI"  by default. But I want to change it to CMDB Workspace View which I am unable to perform from workspace an...

SSaranya by Tera Contributor
  • 1123 Views
  • 2 replies
  • 1 helpfuls

Depends on Relationship and Ticket Routing

If a set of secondary services depends on primary service (i.e., local tech support) that uses location based routing for tickets, then will the secondary services automatically follow the same location based routing as the primary service? If not, t...

CD4WG by Tera Contributor
  • 620 Views
  • 3 replies
  • 0 helpfuls

Update bulk CI through background script

I want to update 4000 records in the cmdb_ci table based on the Name and Class fields to update the Scope. I prefer to do this only through a background script, not a fix script. Please provide a background script for this—it will be helpful for me.T...

vinod6 by Tera Contributor
  • 1052 Views
  • 6 replies
  • 1 helpfuls

Duplicate network adapter created

We are discovering the "Fortinet Firewall Device" using SNMP. After discovering it network adapter is discovered but rather then updating the same it is creating a new record. I check the identifier and the cmdb_rel_ci table there is a correct depend...

Adarsh_raj by Tera Contributor
  • 580 Views
  • 1 replies
  • 0 helpfuls

Resolved! Change list layout on CMDB Health Sub metrics on the CMDB Workspace

Hi, Does anyone know how add I change the default list layout on the Health Dashboard sub metrics to add new fields to the list view ? You can navigate to it by following the steps below 1) CMDB Workspace > Click on Completeness Health Score 2) Click...

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ayman_h by Kilo Sage
  • 2776 Views
  • 9 replies
  • 14 helpfuls

TASK 06 CONFIGURE DESIRED STATE AUDIT RULE

can anyone provide steps to task 6 configure desired state audit rule, this is for the san diego health simulator. the one provided in the community does not seem to work

MARKET by Tera Contributor
  • 6421 Views
  • 9 replies
  • 39 helpfuls

How to change Service Population Method for Service Mapping CSDM

Hi,  We have a list of existing Application Service CIs in the CMDB which were created using CSDM UI form.  During the time of creation (which could be many months/years ago) the service mapping method we used was Manual Service Population Method. Du...

peggyl by Tera Contributor
  • 1257 Views
  • 2 replies
  • 1 helpfuls