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Resolved! ITOM Road map?

i am looking for road map for itom learning,stuck where to startlooking for sequence of now learning courses which i need to follow will be helpful

Liyakhat by Mega Sage
  • 782 Views
  • 2 replies
  • 2 helpfuls

Help me make an identification rule

Hi All, Server ci must be entered as manual before discovery at customer request.IRE should operate exactly when discovering later.The customer does not manage the serial number for the server, and the hostname may be duplicated.Because the ip addres...

Integration with BigFix Lifecycle

Hi, I would like to integrate our CMDB with BigFix, I've read some solutions for BigFix Inventory (Service Graph and Integration Hub), but we have BigFix Lifecycle, which is a different product from BigFix and it doesn't seem so straightforward with ...

CMDB Understanding

Hello Team, I hope you all  are doing well. I am new to CMDB BAU, my location is Noida  i want a practice training to understand ongoing CMDB activity and want to  be skilled enough to work on development user story.I am looking for someone whom with...

ayush_g by Tera Contributor
  • 398 Views
  • 3 replies
  • 0 helpfuls

Resolved! Import Set is not inserting any records into CMDB

We recently configured the Intune Service Graph Connector. While running the scheduled import, no records are being inserted into the CMDB. The source data is successfully received and available in the Staging/Import tables. However, once the import ...

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CI Discovery source

Question 1) When a Child CI is inserted and has a discovery source of "SCCM", and is linked to a parent CI, does the Parent CI also be populated as "SCCM"? or should it be left empty?Question 2) Vice Versa.

Ash33 by Tera Expert
  • 352 Views
  • 1 replies
  • 0 helpfuls

Data Source report error when data stream generate a blank payload.

Good afternoon, allI am wonder if anybody ever resolve this issue. I am really thanks for anyone able to provide directions.  I have a integration set up like below: REST API-> Data Stream Action-> data source->IH ETL.  In data stream splitter steps,...

kevin33 by Tera Contributor
  • 1201 Views
  • 4 replies
  • 0 helpfuls

How to enforce IRE engine when manually entering/updating CMDB data?

How to enforce IRE engine when manually entering/updating CMDB data? Scenario - Many users are manually creating/updating CIs. I need to enforce IRE for this manual changes/updates.   PS - I just know that createOrUpdateCi() should be used. But looki...

Suggy by Giga Sage
  • 3408 Views
  • 7 replies
  • 5 helpfuls

Relationship Health

How do I get Relationship Health Scores to populate with CMDB Workspace? The orphan relationships says failure threshold reached. What does this mean? Duplicate relationships, orphan relationships, relationships not compliant with suggested relations...

adamtoth by Tera Contributor
  • 1306 Views
  • 19 replies
  • 0 helpfuls